Best The Air Conditioning System in Phoenix AZ

A few weeks ago I would have recommended AZ fire and water to everyone I know. As of today I wouldnt recommend to even my worst enemy. Very poor work done. Workers used my husbands tools and ladder with out asking. They unplugged stuff in my garage so they could plug in there phones and tablets. They didnt match the baseboards nor the casings. They were also installed poorly. Paint didn't match on walls nor ceilings, plus painting looked like it had been done by my 11 year old. I am still waiting on the carpets no call or no show so far today when they were supposed to be here around 7AM. Speaking of carpet, the padding was not installed properly therefore when you walk into the bathroom the edges of the tile slice the bottom of your foot.
The so called manager came out and went to a part of my house where there was absolutely no damage which is right outside of our 18 year old daughters bedroom where she was sleeping to look at the door casing. He did not ask if he could go over there and nor did he have a reason at all to be over there.

I feel sorry for the 2 workers that came out for 4 days to fix the 1st workers disaster. They really did a good job and do not deserve a bad review. They are probably the best of the best at AZ Fire and Water, but if not done shoddy the 1st time they wouldnt have had to come out and basically start over. Unfortunately we are beyond frustrated.

I work in the insurance business and we refer our homeowners all the time when they need restoration. We are taking our referrals elsewhere

If you are in need of restoration services, Disaster recovery restoration has you covered. Great people and company to work with!

The difference between a good, great and amazing company is not just the quality of the finished product, but also how the company interacts with their clients and addresses any issues that may arise. That is what makes ASAP an amazing company! We were displaced from our home for 5 1/2 months due to water damage caused by a plumber installing a water softener. We called ASAP to complete the reconstruction on recommendation of a friend as we were not happy with the ethics of the remedial company the plumbing company had called in. From the very beginning ASAP was by our side. A few bumps in the road were handled quickly and efficiently, and it was quite evident that this is a company that cares about the quality of their work and the client relationships that they build. A very special thanks to Tony for taking the time out of a very busy schedule to meet with us to address some minor concerns; Doug - a huge thank you! Your personal attention to our situation and helping walk us through the muddy waters of dealing with a 3rd party claim was amazing! Couldn't have kept my sanity without your help. John, our project manager - words cannot express how thankful we are for all of your hard work and support throughout this entire process. Your personal attention to your clients is unsurpassed! You are a gem! Last, but certainly not least, a huge Thank You to all of the crews that worked on our home over the last several months, not only did you meet expectations, you exceeded them by far. Excellent, quality work by all.

Thank You ASAP!

Tracy & Chris Ryan

We were about to have over 50 guests show up for a graduation party for our children when my wife discovered a leak in our garage- OH NO!!!! I had a friend refer R2 Fire and Water. From the moment I called Justin, I knew I was in the right hands. He arrived almost immediately and put my wife and at ease. The process was seamless with all their knowledge and skill set. We were able to continue our party and they took care of the water and mess. What a true team! Justin, Joe, Joey, and Shelby were all top notch professionals who helped us fix and remediate our garage back to better than it was before. THANK YOU ALL!! I would refer this team to anyone.