Best Home Remodeling Consultation in Phoenix AZ

Great employees and service. Would recommend to anyone. Brandyn was able to give me some peace of mind by explaining the whole process of what need to be done and how Doan was gonna do it. Customer for life!

We booked this mold removal company for the service. These people are true experts when it comes to removing mold. I will be recommending their service to all people.

Currently working with this company after the condo complex I live in had major water damage. Only on day 3 with them and it has been a nightmare trying to get any information. Day 1 I signed their papers to do the work, was told they would be in my unit that day to pull up soaked carpet and check the walls for moisture. No one ever showed up, no phone call, no email, no communication of any kind. Day 2 After apologizing for not showing up on Monday, (they said they thought I went with another company even though they had SIGNED paperwork from that very morning) told me they would definitely be at my unit first thing Tuesday morning. 11am Tuesday I still had not seen or heard from anyone-finally they roll in at 11:30, I have to wonder what company believes first thing in the morning is almost noon?! Day 3-Was told they would be here to remove wet drywall-guess what, nobody shows up, no phone call, no email, no communication of any kind. I call Jason at 3pm he says he will call me back in 15 minutes. Big surprise, no call back. I call again at 4pm and he offers no reason for the no-show today, but assures me they will have people here at 9am tomorrow. I'm not holding my breath. Hoping day 4 goes better, but at this point I could not ever recommend this company to anyone, and I will be making sure my neighbors that are considering using them for the rebuilding process hear this story. I understand if they are short of staff and getting work done may take longer, I'm fine with that. But be honest, tell me you can't make it today, tell me we need to schedule it for another time. Constantly being told lies, or simply not communicated with at all is not a very good start, apparently they are not too concerned about repeat clientele. I'll be happy to update this review should they decide to rectify this situation.

Simply put, if you have damage use these guys. Communication, professionalism, caring, and timeliness, they knocked it out of the park. Big-time props to Shawn, Francisco, and the rest of the team for the amazing work they did!

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

I highly recommend Arizona Total Home Restoration. My condo got flooded by my upstairs neighbor. My condo is older, so asbestos was found in the joint compound. Nathan, Company President, and his team came in and answered all my questions (which were a lot). They did a phenomenal job on the asbestos abatement demolition. They were even able to help identify other issues that were uncovered once demolition was complete (e.g. different drain pipe leak). I am so thankful for their help!

I had a special experience with Gateway. My mother just went into the hospital when I discovered a leak in guest bathroom after driving in from San Jose. After they were called in, everyone worked professionally and efficiently. After I explained my situation and told them we needed that extra room so we could help take care of my mother when she got home, they expedited the whole process, and everyone was on their game… big thanks to Tim, Aaron, and Eddie!!! It was a great comfort knowing they were taking care of everything, from dealing with insurance, stopping the water damage and drying things out, to making things happen amazingly quickly. So I could focus on taking care of my mother. Thanks so much to everyone!