Best Home Remodeling Consultation in Phoenix AZ

At first the gentleman helping was very attentive but it would have been nice to give us some space while we were looking instead of hovering. He did let us take a sample to a possible home that we were looking at which was nice. When I dropped off the samples no one was directly at the front desk so I dropped them off and walked to my car. A very tall gentleman stopped me from backing out and aggressively asked what my last name was, who was helping me and if anything worked. It was very intrusive and borderline scary as a single female. I understand that the sales people are payed off commission and he made it very clear to me, but they need to work on respecting guests personal space and having a nice demeanor when talking to them.

My experience with MicMar wasn't as good. Started to plan my floor project and demo with them a few months ago. Spent a lot of time and many trips to their office for picking up samples to get the exact floor that we wanted and finally a few months later we were ready to get started. In the meantime we went thru 2 floor estimators (the first one was let go and the 2nd one left the company for medical reasons) and the 3rd estimator was about to cash in on all the hard work that was done by the previous estimator until I was told that he will do me a favor and honor the price that I was giving on the floor a few months ago because the material prices went up since. So just to be clear with his statement I specifically asked him on what he is referring to. Labor prices? Internal material prices? Manufacturer prices? His response was that they are charging me less for labor and the manufacturer increased the prices on the floors we picked out. The only thing he was not aware of is that I spoke directly to the manufacturer prior and specifically asked the regional representative if they increased any pricing on this specific flooring that we picked. His answer was no. When confronting the situation and flat out calling the estimator out on his lie in a chain of emails and I also had the owner Mike copied on the email. I got an answer from the owner right away to apologize for the misunderstanding and asked me how he can help. When I replied and asked him not to insult me with a misunderstanding statement since everything is in black and white on the email chain and challenge him to explain what I misunderstood. He went silent and received an email days later from another person that work there that she is trying to explain that their buying power is not as much and they're a small shop. According to the regional representative they did not increase any prices so I'm not sure where that is coming from.
Bottom line is if you want to get your floors or any demolition done by an honest company that don't lie to try to make a sale look elsewhere. I will NOT recommend them to any of my friends and family and I hope you do the same.
I do understand that they do have to make a profit but try to be honest and don't lie to your customers that are spending a lot of money. Also if they just admit to the lie since everything was documented in an email chain maybe I would have gave them another chance.

I would highly recommend this floor installation company to anyone who is looking for high-quality flooring installation services.

I cannot recommend this place enough. The owner is so responsive. He got me a quote and answered all my questions without me having to wait all week for someone to get back to me. He placed my order for tile on a Tuesday and delivered it to my home in Mesa on Thursday! He unloaded everything in my garage for me. I will absolutely be using AK brands for all of my projects and will send my friends and family to him as well. Thank you so much!!

If I could rate a zero, I would. The first contact with Andy (owner/operator) in his store was great. But then something changed and the owner became a nightmare. He talks WAY too much and it's very difficult to get him to answer the specific question you ask. He never called us back when he said he would and we always had to be the ones to initiate a conversation. He was unbelievably slow with everything and took us calling multiple times and going back into the store again to get any movement. He finally came to our house to price it up and when he told us the price of the flooring, we were happy with it. A couple weeks later, the price was suddenly about $5,000 higher than the original price he gave us. When I pressed him on why, he gave many excuses like there were a couple more stairs he forgot to add in plus removing the floorboards etc, none of which would explain the $5k jump in price. I kept trying to get to the bottom of it with him on the phone when Andy suddenly yelled, take your business somewhere else, don't come back! and hung up the phone. Really unprofessional company! Luckily the owner was so slow with everything, that we didn't start the project with him and are now going with the much better/cheaper/more professional Flooring Express.

Tony and his team did our first floor tile and we are so impressed! Working with him was great, he was easy to communicate with, quick response to any questions we had. He took extra care to protect kitchen island and cabinets. We are so happy with our new floor and would highly recommend Footprints Floors. Thanks Tony!

Incredible, amazing customer service, excellent workmanship and friendly, polite workers who know their craft and CLEAN meticulously after the work is done. Here are just a few things the two kind brothers who own this family business did for me, above and beyond a great hardwood flooring installation:

- Ken (the sales brother) went to three different wholesalers searching for wood to match my existing, discontinued wood, then brought over the samples.
- Van (the install brother) created a customized fit for the floors after finding an unexpected quirk in my flooring that would have otherwise been a pricey fix. He also fixed my curtain rod just because he noticed it needed fixed. Ha! Days after the job I noticed a weird area in one of the carpet tucks and he was there the next morning to fix it. He also left a scratch refill pen for me just in case.
-Saved me money by reinstalling the molding after floor installation. I don’t know, I’ve heard some companies hassle you about this or make you buy new stuff.

Don't think twice- hire them! Light years beyond the competition.

Renovation and Design Concepts transformed my dated and unattractive kitchen into a beautiful, contemporary and functional heart-of-the-home. The RDC Gals worked with me at every strategic point. They designed a new countertop layout to include a functional eat-in bar. They showed me dozens of options for countertops and backsplashes. Helping me avoid distraction by shining objects they guided my selections to please my own design sense and optimizing the value of my home. The renovation included some drywall work, and included a re-do of my stair case. I highly recommend their service. From the quality of the workmanship to their keen eye for finishing touches, Renovation and Design Concepts fully met my expectations for quality, value and aesthetics. Can't wait to do my master bath!

I hired SS&F last month. Their work was fantastic and they are very professional. We have a lot of Flooring Services Near Me companies that are out there, but this one publishes all their reviews and ratings; so you don't get fooled by ads. However, they gave me amazing advice regarding the best flooring option for my house. Now it looks great and I am pleased with their services. Highly Reccomend

Great experience with them. Showed up on time, did expert work, staff was very friendly and professional. Highly recommend them.

Had different typed, which a lot of them don't.