Best General Repair And Maintenance in Phoenix AZ

Absolutely love how wonderful they are to work with. My clients and I have used them for years and have nothing but wonderful things to say about them. I highly recommend Service Master to all my clients and family. ?????

I recently had a fire in my home, and I was completely overwhelmed by the damage. Thankfully, I called this restoration company, and they were a lifesaver! Their team was incredibly knowledgeable and compassionate and they worked tirelessly to restore my home to its former glory. I was blown away by their professionalism and their commitment to excellence. I highly recommend this company to anyone who needs help with fire damage restoration.

I work closely with Jason and Michele and both are very professional! Great customer service and would recommend this company for any construction or repair needs!

Seem to have an issue being ONTIME for service - every time we schedule . Very friendly when they do arrive BUT never ONTIME always about 45-1 hour late

Honest. Affordable. Involved in his community.

I had a house fire in November 2021 which caused extensive damage. Bethom Contracting was on the scene the night it happened and I chose them to reconstruct my house. They told me it would take about 8 months for me to move back in. It ended up being closer to 11 months. The delay was caused by supply chain issues, Covid 19 staffing issues with the permits and my mtg being sold to another company in the middle of the claim. Through all these hiccups, Bethom continued to work through these and said it would be completed by my birthday. They met that deadline! The house is beautiful! They were always a phone call and/or text away. They answered my questions and addressed any issues I presented them with - no matter how small or big. Alina was wonderful to work with. She was very empathetic and sympathetic to my situation and how stressful and emotional a house fire can be for someone. I highly recommend this business.

Really awesome service..couldn't believe how just they made it out here and then did a great job boarding up broken window with no damage inside or out with the unique attachment system they use

Restoration HQ were right on time. The work and company personnel did the repair and conducted himself in a professional manner.
I would recommend Restoration HQ for repairs
Thank you

Awesome service! Andrew and his team go above and beyond whenever servicing our hotel. Highly recommend!

We have used other carpet cleaning companies in the past. But after Kamil cleaned our house ,we are not gonna use anyone else .
The carpets literally looked like brand new,he was able to make spots disappear that the two previous carpet cleaning companies were not able to.
Tile and specially the grout in the kitchen area was so dirty and discolored from 10+ years.All the oil and grease from everyday cooking made the floor look terrible,when I saw the difference after Kamil finished cleaning it I was truly amazed.He recomended sealing the grout to prevent the dirt and grease from discoloring it again.Year later and the grout looks just like it did the day He cleaned it.
My wife also had Kami steam clean our sofa and love seat,between the dogs and the kids the sofa was so dirty I was about to throw it out and go buy a new one.Kamil did pre inspection of the fabric and told me to save my money ,that He will be able to make it look like new.I was really sceptical but this guy proved me wrong again.After he was done with the sofa it really looked amazing .
I highly recommend this company to everyone.I doubt that you will find anyone who will do better job for such affordable price He works extremely hard and his work speak for itself.

Good job. Do all they can to right any wrongs. Had total rebuild after bad fire took house. Love house more now than before.

For my kitchen repair, Gateway Restoration (GR) was a tale of two halves. The demolition phase was great, the repair phase wasn’t.

The first phase was fantastic. GR came out every night. GR was motivated, communicative and each GR employee that came into the house was very friendly. After two weeks the first phase was over. Then everything came to a screeching halt.

For the next 6 months it was a grind. It was difficult to motivate Gateway to finish the job. Then I got word the 1st Project Manager (PM) left GR. Over the course of the next several months I called the PM multiple times, asking for updates, ANYTHING. He would return calls within 24-72 hours. I remember one conversation vividly where the PM told me there simply wasn’t any money in the job for GR to finish it. The margins were too small. Huh? The second Repair PM never did come out to visit, see how the repair was going. Nothing. Who was holding the contractors accountable for their work? Bottom line, if you have a small kitchen repair and are considering Gateway I cannot in good conscience recommend them. They didn’t want to finish the job, I had a feeling the entire time that I was not a priority, no visit from the Repair Project Manager, no accountability for their contractors and being told there is no money in this job for GR - I can’t recommend Gateway to anyone. Two stars for the awesome front end service, Zero for the repair portion of the job.

Pros:
Adam, Shannon, the demo team and the front office team were fantastic. Got things done and were responsive.

Cons:
Oh boy. Once the money making portion of the job was complete I felt like a project number on the bottom of the pile. The bulk of the project (5 1/2 months) fell to the rebuild/repair crew. And it was like pulling teeth. Two project managers, slow response time to calls, questions and problematic customer service. Little to no follow up to see if their repairmen were doing a satisfactory job. I clearly wasn’t a priority to them - telling your customer there is no margin in this job is the wrong thing to say. I need to correctly hook the sink up now after GR’s contractor did it incorrectly. It should have gone smoother than this, right?

Glad this ordeal is over.