Best After-Hours Services in Phoenix AZ

looks like a great business with terrible, disrespectful drivers - be careful on the hwy, we’ve got some prime A holes driving these streets

Was visiting my parents in AZ when the water heater in garage started leaking. Shortly after the bedroom carpet on the other side of wall was soaking wet. Called plumber who out out immediately to turn off water. Asked if he knew of a restoration company to help with the cleanup. He called Restoration 1. We assumed it would be the next day, but within 10 minutes, Brandy called and she came right out. At this time it is after 6:00 p.m. She said her guys would be out to do clean up. I again assumed it would be next day, but within 30 minutes, a crew of four guys appeared. They were all very polite, professional and made quick work of the damage. They installed several fans to air out the room in hopes the drywall wouldn't need to be replaced. Next day, back again to tear up carpet. During this time, my father was/is very ill, and it was just another thing my mom didn't need to deal with. I can't thank Brandy, Jorge, Mario and Eduardo enough for being so quick and staying at the house up to 8:00 p.m the first night to help our family. They also handled all the insurance paperwork. Give them a try you will be happy.

We had a water leak in our master shower, I am highly satisfied with the demo and mitigation for the mold that was growing under the shower. The entire staff has been a pleasure to work with, very polite and always informed me when on the way.

My experience with this company was terrible. Due to incompetence on the part of the city of Peoria’s Sewer department sewage backed up through the toilet in my first floor bathroom. I was relieved that they could get a tech out to clean it up within just a couple of hours. That sense of relief would soon pass. First they used our face clothes to dry up the contaminated water. Than used them to prop up their equipment. Pretty gross. The left their Dehumidifier and blower going in there overnight with the promise of returning in 24 hours to retrieve it and finish cleaning. Although I fit the appointment into my schedule they did not return as promised. After waiting a couple of hours I called them and we reset the appointment for this morning. Although they showed up on time, this time, they did not properly finish the job. They did nothing to clean the contamination on the floor. No anti microbial and there was visible waste left behind. I would not recommend this company. Lots of options in the valley when it comes to restoration.

Erin and Danny did a outstanding job. Very clean very precise and very professional.

My project was assigned to Jimmy and his team, Tomas and Ricardo, and I could not have asked for better partners on this project. We had an adjacent condo’s water heater cause significant damage to our master bathroom and closet, but if you looked at it now, you’d never know it happened. They were professional, did great work, always on-time, thorough with any explanations or answering questions I had, and cleaned up the whole worksite after all was done. I am very grateful to have been able to work with them. Great team! Highly recommend!

WOW! Phaedra at Gateway absolutely delivered! As soon as I saw we had a massive leak in our wall, during the last monsoon, I contacted Gateway and Phaedra had someone schedule to come take a look almost immediately! Thanks for being so attentive to our needs, as well as making sure every step of the way that I was getting my needs addressed. Y'all rock!