Best Construction Construction in Phoenix AZ

Highly recommend very pleased with the quality of service

This company gets it's work by paying the plumbers. I hired George Brazil to fix my hot water heater. Restoration HQ came out and did a terrible job. They even made my insurance company mad because of their poor quality work and excessive billing practices. They tried billing for things they didn't even do. I had to hire another company to come in and fix their terrible work.

Excellent customer service by all of the staff involved. Scheduled and performed water mitigation services and pack out, then completed the demo work for flooding damages. Repairs being done by a general contractor.

They came out 2 weeks ago and said I would have my estimate last Monday. Nothing... I call again Tuesday and they say sorry we will have it by Wednesday. Now it's Wednesday and still nothing. I call Thursday and they say Im so sorry I'll give Jason a call, we should have it by Friday Friday comes along and still nothing. I call this Monday and they apologize and say they will check on it and see why they haven't sent the estimate. It is Friday this week and they have lost my business because clearly they do not want it. Terrible logistics and file managment. I'm going with Zona Restoration because they actually send you your estimate the same day they inspected unlike this business

It is a pleasure to review ServPro of Paradise Valley! We sincerely thank Josh and the ServPro PV team for the great work they did for us after a fire sprinkler pipe failure resulted in significant flooding and damage to our daughter’s condo this summer.

We first contacted ServPro to deal with the immediate problem of the 3-4 inches of flooding throughout the unit. Josh, Matt and other members of the team immediately responded, installing equipment (fans, dehumidifiers, etc.) and taking other remediation actions. They were available any time we called, including early mornings and evenings. They checked in with us daily and worked closely with the homeowner’s insurance company. I could not have been more satisfied and appreciative of the high level of communication and responsiveness throughout this difficult time.

Because of the terrific job ServPro PV did with the flooding remediation, we asked Josh to assume responsibility for moving furniture and other personal property from the unit to a local storage unit, which his team did in a very timely and careful manner. The items were very well wrapped or boxed. When ServPro PV later delivered the items back, items were safe and sound.

Again because of our high level of satisfaction, we hired ServPro PV to take on the reconstruction project, which was substantial. Importantly, ServPro PV’s construction manager identified quite a bit of damage that the insurance company’s adjuster had missed. ServPro PV worked directly with the insurance company to get the necessary approvals to do the job fully and correctly, which took a lot of stress off of us.

Through no fault of ServPro’s, it took more time than anticipated to get the job started, because we had to wait on the City to approve the new fire sprinkler pipe plans and for the new pipes to be installed (by another company). There were some unforeseen issues (e.g. wood flooring that had been improperly glued down by the prior owner) that put the ServPro team behind schedule a bit. However, Josh and the construction manager kept us informed. When needed, they worked evenings and weekends to get the job done. In addition, they went above and beyond and made improvements to the unit that they were not obligated to do. For example, they installed executive height cabinets in the bathrooms (where the originals were at a lower height).

In sum, we were very happy with ServPro PV. Josh demonstrated a high level of integrity, was always polite and caring, and he repeatedly checked in with us to make sure we were completely satisfied. We have gladly recommended ServPro PV to others.

I was helping my father refinance his home in Arizona and I do not live there anymore. But I had to find a company to assist with some repairs. I spoke with Tim and the team and set up everything on the phone and on line. This company and their employees are wonderful. So professional and on track with what they do and the cost was within reason and done quickly. If you need any help with a manufacture home this is the company you want to use.

I used Acuity Builders for my repairs after a flood. Kenny and his team were amazing. They were very professional and easy to work. They did what they said they would do, showed up when they said they would, and prepped and cleaned up all spaces. I am very happy with the work they did and would not hesitate to recommend them.

Great Company. Water issue, took charge of repairs and worked with us with a difficult schedule. Great follow through and attention to detail. No worries when working with them.

Johnny C., truly showed great customer service, his attentiveness, caring, flexibility, and moving fast to start the mitigation process really made my experience with this company a great one. Thank you Johnny for being so patient and understanding in walking me through this process.

Contact me prior to contracting with this company. You should be prepared for what you will and will not receive regardless of assurances and promises.
I did not get a choice as I am a tenant and not the property owner. I am currently awaiting a return phone call from two weeks ago. Personally, I would explore other options.

Back in August we noticed our water heater had been leaking all over the garage after feeling water in our master closet! We immediately called Gateway after seeing many posts on our neighborhood FB page about them. They came out and guided us through what was going to be a long and tedious process with cleanup/rebuild and insurance. Although the project start to finish took much longer then we would have liked due to elements out of Gateway’s control they were there to support us. They helped deal with our home owners insurance and coordinated the dry out and rebuild of the damaged areas. The office team is very responsive and nice during what is no doubt a stressful time for us as home owners. Thanks Gateway team for helping us finally get the house back together.

Fast and reliable team of professionals! I will definitely recommend your company again.