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Plugged an outside water hose that was broken off the outside of the house.

We met with Michael. He was super friendly, very educational and patient with our many questions. We haven’t made a decision yet about which business we will purchase from as it is a rather expensive endeavor and we want to make sure that we have done our due diligence in educating ourselves and seeking more than one opinion and advice.We do So love your company’s customer service and attention to giving all the necessary support. I would definitely recommend your company on the value of customer care. And would most definitely recommend Michael as the tech/sale/representative to see. He is so amiable and informative with a seemingly great depth of knowledge about what he is doing!Thank you so much for your time! We will be in touch.Sincerely,Marquis and Carolyn Wilson

I have known the owner of Big Bear A/C & Heating before he started is own business. This is a business to be trusted to do what you need not charge for services not needed. I truly support the integrity of the company and it's work. I wont' use anyone else for my heating and cooling needs, 100%.

Always a great experience working with Big Bear A/C & Heating. They are always on time, neat, and professional. Always upfront with costs and never do any work without ensuring the customer is aware of all the options. Just a great group of guys.

They are probably not the cheapest but their service is top notch. Rachel was very helpful in getting the tech out to us pretty quickly for a plumbing emergency. Steven, the leas tech was very professional and knowledgeable. I’m glad there are companies out there like KMP who genuinely care about their customers and their reputation.