Best Heating And Cooling in Fort Worth TX

Excellent!

Provided one price over the phone and another upon exit. The guys that were here stayed here for 3-4 hours only to replace a wax ring on one toilet and they charged me excessively over $400.

My wife and I were pleased to see that Berkeys honored their warranty and did the work competently. The technicians were courteous and efficient!

The two technicians who serviced my house were very professional. They explained the recommendated repairs and the cost first, then promptly completed the repairs. My one issue with using the company was with the scheduling and communication. I was told they would arrive between 9:30-10:30am, but by 11:00am no one had arrived or called. After a few phone calls, I was told they were 10-15 minutes away; however, it was 30 minutes before one arrived and the other was over an hour later. At one point I talked to the person who had scheduled my time and he admitted that he’d entered an 11:00-12:00 arrival window instead of what he told me. My impression of his tone was “oops” and not an appreciation of wasting my time. Fortunately the technicians’ professionalism left my overall experience as a positive one.

Todd was efficient and friendly. Very happy with the work completed today.

Mike Waldron was our licensed plumber and will be in the future.very professional and knowledgeable.Great helpful hints on other plumbingIssues.best service in the 29yrs.we have lived here.thank you Mike and Ars.

Excellent work, he was quick to identify the problem and replace it. Definitely would recommend to family and friends

Our tech was Clayton Pritchard and he was awesome. Super friendly, did well with my dog and was very professional. He fixed all issues we had and made suggestions on other things we needed to do. I hope we continue to get Clayton for our future maintenances!Any tech AirCo has sent to us has been awesome and they all work fast and accurately. Great job!

Very friendly very good service and above all very good prices.

Jeff Post was very professional & courteous & very friendly. He will definitely be my new tech thanks to Andy?

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction