Best Fixture Upgrade in Fort Worth TX

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Bobby provides amazing service and is always extremely helpful. I trust him and know that the quality of work provided is top-notch. I highly recommend 24 Hour Key Plumbing!

Our techs Lance and Alfredo were on time, greeted me with a huge smile because they knew i was excited to see them, kept us informed every step of the way, very thorough when explaining warranty and thermostat instructions, professional and clean. I couldn't rave enough about these guys. Air Co was recommended by our friends and Father. Which says a lot about this company. I would recommend them too!

Matthew R. came out to my house to give me a quote on having a full home water filtration system installed. It was a great experience. Matt was not only professional, but he exuded honesty, which would be obvious, even to the casual observer. I am looking forward to having Mars Services install my filtration system. If you're having a plumbing done, I would ask for Matthew. :)

Clinton and Edgar replaced my water heater and repaired a couple water leaks I had in the water line. They both did an awesome job and I really couldn't think of any questions because they both would explain everything that they were doing. Keep up the great work guys.

This was the just an assessment and scheduling session of the service to be provided. Michael was very knowledgeable and provided a lot of good information regarding vent cleaning and air cleaning. I will update once the work is done.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction