Best Fan Repair in Fort Worth TX

I've used Hawk for several plumbing and HVAC jobs and have been happy with everything they've done. They're courteous, easy to schedule, always show up on time and do quality work for a fair price.

The agent and the contractors not the same page. Agent told me that they are DUCT cleaning with brush and camera and will give me picture before and after. When technician come, they said they not doing that. My mistake, I should ask to put in writing ! They are job is no different with other company !! May be the price is a little bit high !

They charge $50 just to come out and give an estament!!

Wilson called me right away after I looked them up on Home Advisers. Came out the next day. Although we were trying to go through Lowes-Lone Star we waited 10 days and could not get the hot water heater installed. They were going to wait till Mon making it 13 day without hot water. We called up Wilson and they came out on Friday and installed it. We should have gone with them in the 1st place and could of had it sooner. The techs-Jonathan and didn't get the other mans name, but both were very polite and professional and now we have hot water.

Tod Mitchell is a great asset to this company

Very professional

Mars Services delivered excellent services. The team is friendly, responsible and efficient. They are willing to go extra miles in meeting customer expectations

The first time the the hot water heater did not pass inspection. The second time you came out it did pass inspection. So some of your people need more training.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction