Best Fan Installation in Fort Worth TX

I've been calling Hawk with my A/C and furnace problems for at least 5 years. They've always provided prompt service (you know, those emergency calls!!) and they are very fair with their prices. No pressure for extra work or unnecessary services.

Couldn't have asked for a nicer representative than Edward Jones! Polite, businesslike, competent, and thorough. My only complaint would be that I had advised when I requested service that I believed my water heater problem was electrical in nature rather than plumbing based on preliminary supply voltage checks. I was sent a plumber and the problem had to be transferred to an electrician not available until the next day. This was not a problem with the actual service but in properly routing my call based on the information I provided.

The gentleman that answered (Shawn) was very nice and eager to help me after hours. He made me feel like a priority. Then Michael the plumber came over the same night within minutes of each other and was ready to get to work with the same positive attitude. They fixed the issue in less time then expected and I look forward to doing business with this team again on my next home projects. Thank you!

I was very lucky that Wilson Home Services were able to come out when I called and quickly fix what needed to be done to get my AC cooling the house. From call to service being complete was an hour! Thank you!!!

Todd was fantastic. He took his time and made sure he did a very good job and he also explained to me along the way what he was doing and how it was helping my plumbing system. I really appreciated his personal attention and the way he explain things. I would not hesitate to use these guys again for anything, but if you can, ask for Todd. He’s the man!!!

The representative sent out was on time, professional, and took the time to handle my issues to my satisfaction.

Mr Chris, the HVAC supervisor technician and his Assistant installer techs, very professional.

Kody was awesome. Diagnosis was quick and repair was done quickly. Super nice guys. I would definitely recommend them to my friends and family!!

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction