Best Commercial Lighting in Fort Worth TX

Excellent service and extremely nice. From the receptionist/scheduler to my plumber, tremendous service. I will never use another company again!

They charge $50 just to come out and give an estament!!

Called Wilson Home Services for several small repair jobs to rental properties I manage. Different areas of the DFW metroplex. They responded timely and took care of the situation. They called and advised what was needed and once I gave OK carried out the repairs needed. Called to follow up to make sure all was OK. Very pleased and will use them again when needed. Highly recommend them.

Very disappointed with their customer service.
Do not send service techs that cannot assure that the customers are satisfied.
Had a HVAC installed in April’2020. Called back because all rooms were not cooling. They sent another technician out and he said.”ALL DUCTS are attached and pressure are ok.
Called back because I was still experiencing the same problem. Another technician checked and said, Some ducts were pinched, too long and something with the Plenums . My dissatisfaction?
Why would a company install a new HAVC without reassuring everything is working properly and if additional work needs to be done that is not covered, just state it.
I call the office to speak with the manager Miles but he’s never available but the ADMIN (Amanda) explained that the 1st technician just made a mistake and why would I need to talk to anyone else because she been on the phone with me over 20 minutes explaining what could of happen and what do I expect for them to do. THAT IS NOT HOW YOU DEAL WITH A CUSTOMER.
I would have paid the $1800 extra for the ductwork but I just don’t trust the company and I didn’t like Amanda attitude with me being a customer.
I already called someone else to do the work.

Great services

Very knowledgeable plumber who took the time to explain everything to me. Very happy with results. Will call Tioga when future projects are needed.

I purchased an entire new unit from Metro Energy in May 2019. Within 2 years the capacitor went bad. I paid for it not realizing it was a part that was under warranty. In Feb 2022 the heat went out. They came and said my unit was dirty and tried to sell me filters and a 3k cleaning system. Two days later the heat went out again. They came back out and repaired it. They performed maintenance on the unit late March 2022, still trying to sell me their filters and cleaning system. Fast forward to this month and the heat goes out again. This time the motor is blown. Their only reasoning each time they have to come out is that my filter is dirty and cause the unit to clog. I change my filters like clockwork every 30 days using the reminder on the thermostat. I googled dirty filters and my filter that has been in the unit for 20 days looks nothing like the filthy filters pictured. Even though the motor was under warranty, I got hit with a labor charge of over $400 for less than an hours work. When I called to speak to someone about the price of labor, I was told I would get a call back from a manager but that has not happened. From the reviews that I have read other customers have purchased new systems around the same time that I did and their units are breaking down every few months as well. It looks as if the product is subpar or we were not given new units that we were told we were getting. I used Metro Energy for over 15 years but now that I know I can use the manufacturer's authorized dealers, I will be finding a new HVAC company to service my unit because there is no reason for a brand new unit 3 years old to be having problems every 6 months and they are constantly blaming it on the filters while trying to sell their additional products. Something needs to be done regarding these bad units. #classaction