Best Repair And Install in Fort Wayne IN

John arrived promptly and was extremely friendly yet professional. He was very kind to my dogs, while I tried to wrangle them out of the way. He quickly identified the issues we were having, and then went the extra mile to verify with our realtor that the planned repair would satisfy the verbiage of our home sale/inspection report! After confirming we were good to go he finished the repairs so quickly that if I hadn't seen him working I might not have known he did anything. His experience, skill and professionalism are certainly among the best in my opinion. So glad we chose to work with him! Really doesn't hurt that his pricing was up-front, honest and fair! I hope I never need to call a plumber again for issues like these, but if ever I do - at least now I know who to call first!

House built in the later 1800's with enough set issues I had to get my lines cleared every 6 months due to roots and other issues. Bright these guys in, found out one of my lines was cracked and over 50% blocked, and they literally got on my roof and went through the vent to find out I had a major blockage that several competitors had missed. The other guys wanted $150+ to get the camera in my lines, FW Pipeline did it for free and saved me over $5k. Been a year and haven't had an issue, for the first time in 12 years. Couldn't recommend more, one of the all time best experiences I've had as a home owner.

I called Monday morning and Tim came out the same day to get us helped out. Called before they came out to let me know he was on the way and did a great job. Very fair pricing for all services provided. Thank you Tim. Would recommend for honest work and fair pricing!

Replacing a fill valve on a toilet. Had a Mansfield fill valve. They recommended a Fluid Master to be more reliable and just a bit more cost than the repair kit for the Mansfield fill valve. Works well.

Jeff C has been my service tech for several years. Knows the furnace well and winterized it this time. Very courteous and speedy. Knows his stuff

So impressed that our AC was fixed just a few hours after my initial contact for repair. Then our 2nd unit broke the next day and I was able to have the same serviceman come save the day once again. Thank you!

I have used them for years. They really do a quality job! And their commercials are pretty funny too....Recommend!

Merz installed a heat/cool unit. They were very professional, clean and courteous.

We appreciate you Troy

Appreciated parts being available! Thank you for you quick efficient service!

I called them out to clear the tree roots out of my sewer and they showed up at 10 at night left around midnight and came back the next morning and still could not reslove my issue and charged me 300 dollars and it called root rotor and they came out 2 days later and cleared my line and was cheaper then these guys

Came home from work to find my sewer was backed up. Called Gene's and they had someone at my house within 1 1/2 hours. Justin was awesome and took the time to explain what he was doing! I will use them whenever I need sewer care!

FYI they do not get into small crawl spaces, even though I got in there to lay plastic and cardboard down for them. Took a half of a day off of work to be there for the repair only for Tony to tell me he is claustrophobic and he couldn’t do the repair.

Had Mark come and fix my heat pump. He had it figured out and back working in no time. I've had Mark work on stuff before when he was with other companies he worked for. He knows his stuff and works very hard at finding and fixing the problem and has a solution in no time. A Hattersley & Sons should be very thankful and proud to have such a great worker and person on their team! Highly recommended Mark for anything you have an issue with.

Fast service, very happy with results