Best Construction Plumbing in Fort Wayne IN

Fast response, great customer service. Reasonable prices.

I cannot thank MJM enough! AC went out in a 7 year old home and I had several companies come out. Many of them wanted to replace the entire system to make more money. I knew this was BS, and that's when somebody recommended MJM Mechanical. First off, John replied right away after contacting them (and it was at night). This was the ONLY company that checked whether my parts were still under warranty (which they were). Just a few days after coming out to look at the AC and receiving the parts, they had it fixed within a few hours. Thank you for your honesty, quick responses, and knowledge. I typically do not leave reviews, but this company deserves it and I put their business card in my utility room. Good job guys! :)

Professional plumbing and HVAC. Highly recommend.

Just a big thank you for Hattersley & Son along with Springfield Restoration for the work they performed at Tim Didier Meats at 3205 N. Wells. Mark Hollenbaugh and team were exceptional. We had a very difficult time obtaining anyone to assist until we called Hattersley. What you want is someone to care and be responsive as well as competitive pricing and commitment to quality....they were all of those things. Thanks for your support! Chris Didier-Coffman

Very professional and excellent work. Great at clean up highly recommend.

Noah completed our maintenance check with expertise and professionalism.

Max and Joaquin did an amazing job! They went above and beyond with installation of our Heatpump, AC/Furnace!! Very impressed with their work! Very professional and polite. Thanks guys!!

Derrick Link was great! Not only did he clean and inspect my air conditioner, he took it upon himself to clean my dirty siding around it! Work above and beyond and I appreciated it! Great work ethic!

My only concern (which is why I am deducting 2 stars) is with the company policy to have the office call the home before they commit to send out the techs even though the date was set up and agreed upon in advance! This was never mentioned as a requirement that I needed to wait for a pre arrival phone call. I couldn't answer my phone because I was outside mowing my yard. Multiple call attempts were made to my phones (to their credit at least) before the techs were reassigned. However, it was ASSUMMED that I was not home and I was home!!!! Had I not come into my house for a second and noticed my calls, I would have been a victim of a no show. When I called and asked why this is done, I was told that 9 out of 10 people will not be home. Honestly, that percentage is more than likely inflated for three reasons (1) people want their heat and air fixed ASAP (2) People prepaid for this Maintenance service! and (3) peoples lives are busy and is very difficult to reschedule these things. These three reasons alone compel most reasonable people to be more than likely be home!!! I believe that the percentage of people not being home are probably reversed and the truer reflection would be closer to 1 out of 10 that are not home. Regardless, it is tough enough to have a two hour window of being at home waiting for the techs to show. Now we have the added requirement to be around the phone too? I know the techs are all assigned work in the same area for any given day for time efficencies. Therefore, they could have easily driven by my house and discovered that I was in fact home and would not impacted their time schedules significantly had I not been there.

If this policy is not changed, it would be a great business decision to at least inform your customers that even when an agreement is made by both parties relative to the scheduling of work times and days, that sitting by your phone waiting for a pre arrival call is ALSO a requirement! (No other business that I know of requires this. They simply leave an Sorry I missed you card and move on.) Great topic item for discussion at your next Korte internal group meeting. The slogan Korte does it all should apply to all phases of customer service up to and including honoring agreed upon service dates and times w/o pre arrival phone call requirements. In the past I had always thought it was a courtesy call only and I thought that it was a great customer service item! Disappointed that I was wrong when I discovered the real reason for the call!.

Who knows how much inconvenience (to both Korte employees and customers) and business revenues have been lost due to this 'less than great' policy. Perhaps a feasibility study would be helpful to determine the impacts (both positive or negative) regarding this particular policy...

Finally, TRUST that the customer will be there as agreed upon just as the customer TRUSTS that a tech will arrive!

We appreciate you Troy

It is so reassuring to know that every time I call Jason for a plumbing problem, he will respond very promptly, do a quality job with repair or new installation, and do it at a very reasonable price. I will never use anyone else because I know that he is so trustworthy and friendly.