Best Plumbing Projects in Durham NC

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Joseph Moricone and Axis Plumbing = outstanding customer service

Axis performed admirably... Excellent company for any plumbing services in my opinion

From phone call to the job, all staff was courteous, professional and prompt. They were able to replace the leaking pipe quickly and at a reasonable price. Would use again without hesitation. Excellent service

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

We used Greene Hunt for some plumbing work last week, and it was easily the worst customer service experience I have ever had. Please don't ever use them. I would give zero stars if Google would let me.

We needed to have a defunct garbage disposal removed and a basket strainer installed in our kitchen sink. After noting right off the bat that a deep strainer would be necessary since the basin of our sink is thicker than the standard, the technician told me the whole job would cost $187. Once the job was completed, however, I instead received an invoice for $320. This new price didn't make sense to me because (1) it was not what we had agreed to and (2) a total of $320 for this job would have amounted to almost $200/hour for labor, and the average labor charge for plumbers is about $85/hour.

After contacting the company to correct what I thought was an honest mistake, the technician proceeded to misrepresent our initial agreement and then flat out lied to me, claiming he didn't know upfront that a deep strainer would be needed. When confronting him for lying, he became extremely angry and hung up the phone on me after running out of excuses. I subsequently made an attempt to hash things out with the owner, who surprisingly insisted on backing up his technician's lie, claiming that I had misunderstood the initial pricing agreement and asserting that I was being unreasonable for not agreeing to the arbitrary price inflation.

I've had my fair share of customer service mishaps, but never have I been treated with such rudeness or indignation, especially by the owner of a company. Bottom line: I strongly urge you to look elsewhere for your plumbing needs.

----------addendum to respond to owner's response----------

Funny how it took a public negative review to get my first apology from Greene Hunt. Actually, the technician was quite clear in how he intended to price that portion of the job, and y'all simply tried to deceive me after the fact. There was no effort made to improve the customer experience; charging me the price that we agreed to initially is simply what should have happened in the first place. When I told you that I would be mailing you a check for the price that we agreed to initially, you wrote back that I was being horribly unreasonable and sarcastically wished me a good weekend. You stubbornly waived my invoice out of pettiness, indignation, and scorn to spite me, not as a gesture of goodwill or some effort to genuinely resolve the situation. By refusing payment for the original agreement, you arguably managed to make this already unbearable situation even worse, leaving me to awkwardly feel like a freeloader and you to forego compensation for a completed job, essentially maximizing the dissatisfaction for both parties in this insufferable transaction. If you've somehow managed to make it this far down in the review, do yourself a favor and use another plumber!

We recently purchased a home in the Raleigh area, and soon thereafter we were notified by the local water company that there was a significant leak somewhere on the property. We spoke with many different plumbers, but Eddie was clearly the best choice. He has more years of experience than I've been alive, charged reasonable rates, and was able to schedule a visit on the same day.

Once he was on-site, he identified the leak was within our irrigation system and was able to quickly shut off the leak without disrupting the flow to the house. He, unfortunately, didn't have the equipment to complete the repair, else I would have certainly contracted him to do so.

Overall, Eddie is a straight shooter and the type of person you'd comfortably recommend to friends and family - not just to random people on the internet!

Noah kept raising the price of the job based on his own mistakes, when we fired him, he slammed a door on my wife and bruised her after calling her a Karen.we had to cal the police to trespass him from the property. Assault charges will be following. Do not trust this man. They spilled oil all over the ground and stained the concrete. Unprofessional

Very prompt and responsive in terms of scheduling and arriving at the job site. Will was courteous and respectful. I appreciated that he gave me multiple options to resolve the issue and helped me assess the pros/cons of each option. Will definitely use for future needs.

Robert (Bobby) Dawson Pluming & Construction did an outstanding install of walk in tub and toilet. I highly recommend Bobby and his crew - Carpenter, Tile man and Electrician. They were efficient, on time and reasonable cost associated with the high quality of work.

Sean was prompt and efficient. We would surely hire them again if the need arises.

Shane Garrity (owner) and his team (Gary and Brandon) installed a motorized 20 foot awning. When they found that the supporting eave structure was not adequate/designed as expected they modified the eaves consistent with local requirements to handle the 200 + pound awning. They did this within the estimated time and cost. We deeply appreciated the care, attention to detail, and professionalism that Gary and Brandon brought to this project.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.