Best Install Thermostat in Durham NC

Though a little pricey, work performed was great. They helped with affordable financing. All in all great work.

Great company. Good communication with customers, service tech's that we have had were always nice professional and informative about service they are performing and any steps to make repairs if needed. Really thankful I found their company. Company takes care of its workers is the one you want working on your house.

Very professional and efficient work. Will call again for any plumbing I need in the future.

Kevin Melendez was the Project Manager that came to my house after the repair tech said that i needed a new AC unit. Kevin was very kind and professional. He really helped me understand what was needed and help me make the best choice. I really appreciated his service.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Fixed my leaking sink in two seconds! Bonus points for being kind to my 3 year old!

Daniel was our technician for a check up on the HVAC system. Very Courteous, Professional, and Efficient. What I appreciated the most was the helpfulness and knowledge in answering my questions. Thanks

I've had a home warranty company for three years and this summer is the first time I've had to use it. I live in Raleigh, NC and the average summer temp is 89 degrees with high humidity and this summer is typical.When my A/C started failing my warranty company told me to use Piedmont Metro. I am glad I did!This is a family owned and operated company with experienced technicians.My warranty company had me jumping through so many hoops and gave me a lot of grief, the only good thing they did for me in this saga was introduce me to Piedmont Metro.They were and are experienced and compassionate, they cared about me and my deteriorating situation of no air in my 90 degree house. My saga without air went on for 16 days while the warranty shipped two wrong sized coils that didn't fit my unit even though they were given the correct sizes.Piedmont went above and beyond by getting me a coil to fit my unit and telling me that they would settle with my warranty company. They knew that I was caught in the middle, in a 90 degree house for more than two weeks with temps outdoors in the mid 90's.I will use them for my HVAC and furnace from now on because they responded, they are experienced and actually had compassion for my situation. Good customer service with the people in the office and the techs in the field!I highly recommend them.