Best Heater Problems in Durham NC

Worked with Matt and Omar to replace a faulty gas valve on the water heater. They were very helpful and gave me tips to make sure I get reimbursed (the part was recalled) and for general maintenance. They called ahead to let me know when they would be there and were on time. Would definitely recommend.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Although finding the leak was hard, Jeremy and Jared were wonderful. (I hope I got your names correct... two J’s)
They worked hard until the job was finished. Thank you!!

Great plumbing service. Quick response. SHowed up on time. Communicated clearly the issues and got it resolved as described within the price they told me.

Installed a new tankless water heater for me and did an excellent job. Highly recommend.

line video was not recording, had to hand hold phone over screen to capture an image, so the 'diagnostic' fee didn't feel like a waste. The complications are understood, but still. Waiting for other estimates before committing to the job.

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

We are very happy with the services that we received every time special when Billy comes here, he is the best vendor that we ever have, his attitude is just fantastic and he always do a wonderful job, please keep him. He represents your company with pride and joy. He really loves what he does!

You guys are the best!

They are experts at resolving ANYTHING your kids clogged!

Always on time and fix the problem. Reasonably priced. They are the bomb.

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

Rooter man is THE ONLY company to call..Anthony and Alberto came to my home when I was having a major sewer problem. I tried to fix the problem myself with no success. They took time to discuss the situation and resolved my issue Fast. I was amazed by the equipment that they had at their disposal even ran a camera in the pipes when they were done to make sure all obstructions were removed from my sewer line. Do Not Hesitate to call if you got a plumbing problem rooter man solves them all!!!

They replaced our HVAC system and we are very happy with the process. We reached out to a few companies and were overwhelmed by the options. David explained everything we need to know and gave us updates throughout the install. Jessica was also very helpful with booking an billing questions!

I had a problem with my Noritz tankless one morning. On the phone, Drain Express walked me through what to do but it still wouldn't work as the fix needed someone with the required expertise. Somehow I got lucky and Dickie said he could swing over soon. I was more then delighted as he quickly zeroed into the problem and even had the right part with him on hand. Most plumbers would have to order the part. The fix was done and I now have hot water again. After using so many plumbers over the years, Drain Express now goes to the top of my plumber list in my contact files. The Drain Express plumber was professional and overall a very nice guy. I will use him and highly recommend him.

I called Sparrow and Sons to come look at a toilet drain line. The technician was here for 1 hour, I received a bill for a total of 2 hours plus machine use charges( close to a $300 bill) and my drain line clogged up again the next day. For sure will not be using Sparrow & Sons again.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.