Best Free Water Testing in Durham NC

Rob M. with Pure-Line Plumbing was outstanding! I called to schedule a non-emergency appointment and they got me an appointment less than 48 hours away. Rob called en route (right on time!) and was a pleasure to work with. He spent some time investigating, addressed the exact issue and when I shared I was a new homeowner, he encouraged me to learn alongside him so I was more informed about how the different pieces worked and some tips for the future. Pricing was very fair and transparent, Rob was very skilled and personable, and the job was done quickly and well. Will certainly be my first call for any future plumbing needs!

Greg the technician fixed the issue quickly and was professional.
I was not happy with the invoice. Seemed very high and also they don’t give any breakdown of the changes. No quote provided too.

I have worked with Dustin twice. First he replaced my faulty water heater, the second time he replaced my faulty toilet. Dustin was able to replace both items very quickly (same day) and for a great price. Dustin does really good work, he is someone I can trust, he has a great attitude, and his prices are very fair and reasonable. Thanks Dustin!

At the beginning of the summer, after a day of calling AC companies without any success, because everybody's AC broke down at that time, Morgan from Piedmont Metro eventually saved us, when he called around 6pm and came and fixed our AC unit the same day around 10pm (no surcharge). That was great service. However, when we wanted to ask Piedmont Metro about furnace maintenance and estimates on other services, no technician has ever called us, despite two requests submitted through the friendly call center (which was however no help regarding information - they only submit your questions to the technicians). That is why I can only give three stars. It doesn't seem like high HVAC season right now, so I don't understand why it is such a problem to get a call, even if just to say that they are fully booked.