Best Family Plumbing in Durham NC

Incredibly prompt and efficient service. Highly recommended.

The most accommodating plumber ever! Very professional and helpful. Highly recommend.

I found my water heater didn't work when I was back to town, and I tried to call a water heater service provider, but no further response on my case. Then I submitted a query online to Joseph Rose, Ethan responded my question almost in two minutes, and my problem is fixed in the same day!
I am really expressed by the quick response and professional services provided by Ethan. He explained the structure and principle of water heater to me in details, and provided several tips and tricks for water heater daily usages.
High recommend Joseph Rose Plumbing! A great team with high quality services.

Always honest, up front, don't try to do more than is actually needed and very reasonable.

Ryan's service was exemplary. He provided all the information we needed to replace the old crumbling water heater with a new Rinnai tankless water heater. He was thorough with the installation and provided us with information to update some of our older plumbing. I highly recommend Dr Drain for your plumbing needs.

Adrian and Rooter-Rooter successfully unclogged our kitchen sink drain. This was a tricky job because our house is old, and the connections between the various drain lines are obscure. We were very pleased with the timely service call and professionalism. They explained everything clearly and cheerfully, and helped us better understand how our 100 year-old farmhouse is plumbed! The pricing was fair, and I would not hesitate to call Rooter-Rooter again.

Water was backing up into my kitchen sink when I ran the dishwasher or washing machine. I called Faison Plumbing Plus on Monday morning & they got someone to me that same afternoon! Two gentlemen arrived with protective masks on (which I appreciate) & did the work in quick time & cleaned up after themselves! They did a great job! I do wish they accepted credit or debit cards, but that's my only constructive criticism.

Very efficient, cost-effective, and wonderful service! Dylan was quick to respond to our initial question, took the time to explain things to us and did a great job replacing our water heater.

Phenomenal team with great communication, quality work, and tremendous value. Recommending to everyone who asks for plumbing or HVAC work.

Very competent, on time, took care of the problem.

I would not hesitate to recommend this service. Mr. Chambers was prompt in returning my call, quick to work up an estimate, worked my repair into his schedule, educated me regarding the problem and the options, cleaned up the work area at the end of every day, was trustworthy and hard working and he did an outstanding job. He contacted me frequently to keep me informed every step of the way. I will recommend him with complete confidence.

Jerry and Greg were on time, very professional and pleasant, and were quiet and efficient so I could work from home while they repaired my toilet. They fully explained what they were doing and made sure there were no leaks. Would definitely use again.

Bailey's was scheduled to install a dishwasher and microwave (contracted from Lowes) today. After arriving late, the plumber stated that, first, the job could not be done, then, that he couldn't do it without cutting holes in our kitchen cabinets, and finally stated that he could do the job for an additional cost. After we decided that he might not be the best person to complete this installation, he stated that he did not want to install the microwave.then denied making that statement after speaking to Lowes CPO. It makes me wonder how they can stay in business.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.