Best Drain Cleaning Equipment in Durham NC

Great service. After an initial visit to determine our problem, we schedule a service call. While not an emergency, they provided prompt service. We are quite satisfied.

I cannot express the appreciation that I have for the staff of ARS Rescue Rooter in Durham, NC. Their professionalism, courteousness, and outstanding customer service displayed, is beyond any expectation I had. The technicians we had (I do not recall their names) were very experienced and knowledgeable in the heating and air conditioning profession. Ms. Laura Holly was so accommodating and understanding of the issues I was having with the unit we purchased in 2019. Upon arrival, the technicians explained what they were going to do. After assessing the problem, they were clear in explaining what they were going to do. Then once they completed all they could do on this date, they explained they enabled the AC unit to work to give us air, but they would be ordering parts to fully complete the repairs. It is rare to find vendors that are knowledgeable, and take pride in their job the was the staff of ARS Rescue Rooter of Durham does. My gratitude to each of the staff members for all of your assistance and professionalism.William Allen Pass-Winston Salem, NC

Came out that night to clean out my main line. He was very nice, professional and print. A plumber that cared.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

I thought I might have a toilet leak, so I called Dr. Drain and they sent someone out same-day. They called in advance of the plumber's arrival, and Ted was a really nice guy and really knew his stuff. He quickly identified the problem and got it fixed -- he was probably in and out in less than an hour. The price was fair, the work was good, and everything was friendly and professional from start to finish. I won't call anyone else for plumbing at my house!

Eddie came to the rescue on a SUNDAY when all the other places were closed. He came from Fayetteville to Raleigh and didn’t charge me an extra for a “after hours” or “weekend” fee. He fixed my shower valve in the wall (softball sized opening) without damaging any of the tile, sheet rock, or dry wall. I will use him again for sure! Thanks!

They were amazing ! I had a difficult situation and they came to the rescue. Were on time , professional and did the job right. I would definitely hire them again. Can't go wrong !

Hutch came out within 1 hour of my call. He was able to come back the same day and replace my water heater. He was super nice, great manners and very professional. He stayed until 9:00pm to get us back in business. I would highly recommend him and Roto Rooter.

On time, excellent communication, great service, have used H3 for plumbing and HVAC repair

Hutch was great to work with. I needed my water pressure reducing valve replaced and he did a great job. Very professional.

Sean is awesome!!! He was fast and efficient!

Very fast service and was able to fix my heat. Honest and to the point. Very knowledgeable. 5 star service! Alex was awesome!

Very competent, on time, took care of the problem.

Great Service , Professional ,

I needed emergency help with a stopped up toilet on a Sunday. I called several plumbers, but Roto Rooter was the only company to actually send someone out. One plumbing company initially claimed to have a technician they could send out, only to call me back to say the plumber could not come until Tuesday. The Roto Rooter technician, Adam, was extremely professional and pleasant. He quickly diagnosed the problem, fixed the problem and cleaned up all the mess. Roto-Rooter's price was in line with other plumbers in the area, but I was able to reduce my bill by taking advantage of a $75.00 discount advertised online.I saved money by using Roto-Rooter. I could have, also, saved time and worry by calling them first.I highly recommend Roto-Rooter.