Best A/C Preventive Maintenance in Durham NC

I was originally told to expect the tech between 8.30 and 11, I got a call from dispatch saying that weather is causing issues can we cancel and re schedule. I can’t do this as they did not turn up twice before and I nearly got fired twice for waiting for them.I was promised to be the techs first job at 11.30, I called at 1.00 pm asking where he was, I was told 30 mins, at around 2.30 I had to call again, I was told he was on his way. I called at 3.30 to b told that the tech was not answering dispatch.At 5.00 I got a call saying he’d be there in 30 mins.He arrived at 5.30, 15 mins later he was done and gone! No explanation of work done.The website says 100% satisfaction guarantee or your money back!So I want my 10k back, I am still waiting for the air vent to be installed, I was promised paperwork that never turned up!Dispatch lady was great! Installers were great, just absolutely shocking service.Zero confidence in this company! I am a service manager with another company! I know service is what keeps the doors open, I think Home Depot is carrying this company as service is definitely not their priority .

Dalton from Bar D plumbing was great. On time, professional, and very respectful, considering I know NOTHING about plumbing. Will use them again if needed.

Rooter man is THE ONLY company to call..Anthony and Alberto came to my home when I was having a major sewer problem. I tried to fix the problem myself with no success. They took time to discuss the situation and resolved my issue Fast. I was amazed by the equipment that they had at their disposal even ran a camera in the pipes when they were done to make sure all obstructions were removed from my sewer line. Do Not Hesitate to call if you got a plumbing problem rooter man solves them all!!!

great service!

I am a reformed fan of Roto-Rooter as they sent out their plumbing pro, Herbert Gilmore, who did a fantastic job! He was careful, efficient, professional, thorough throughout the job. He prepped the area around the sink & bathroom where he was replacing old faucets and even found a leaking tube that saved us a lot for additional expenses and issues down the road. I can say they are a professional, trustworthy, get-the-job-done-right organization.

Erik was timely and awesome. He was thorough and very personable. High praise.

I called Piedmont Heating and Air on Saturday about an issue with our Air Conditioning Unit. They called me back and scheduled a time for Sunday, arrived on time, and repaired the issue. The technical representative was polite and professional. He answered all of my questions. I would call Piedmont Heating and Air again in the future and would highly recommend their services.

The plumber was great. I will exclude him from this review. The other technicians and worker had poor communication. I was expecting one technician to come at a certain time but he never did and told me after I asked that he got tied up. He told me he would come at a certain time the next day and a different technician whose phone number I didn’t have shows up 5 hours earlier than that when I’m at work. That technician didn’t know where I had hidden a key and I didn’t have a way to get in touch with him. It ended up being a miscommunication on their end but it was frustrating and confusing. I had to pursue them to get information instead of them initiating that. The manager I called about this lacked customer service skills. Several fancy dresses had been removed from the closet by the technicians and set on a bed while still wet to stay for the next 4 days while the room was dehumidified, only for me to find after the equipment was removed. When I told this to the manager, he defended his workers and did not apologize. During the demolition, minor damage was done to another room.