Best Water Boilers And Heaters in Detroit MI

Great!

Horrible! I called and was told someone would be out between an hr and a hr and a half, almost 3 hrs later I haven’t heard from anyone!

Pretty disappointed with Windsor Emergency Plumbing, I called Shawn at about 11:00 am to see if they could get someone out after I was done work and he told me he was busy for the day and wouldn't be able to make it out but to call Ken and see if he was available. I spoke with Ken after I finished work at about 4:15 pm and he told me he had left early for his kids birthday party. I understand taking time off to be with your kids but don't advertise 24/7 365 emergency plumbing services if you don't offer anything close to that... Ken seemed annoyed just to be on the phone with me like I was bothering him by trying to give him business and recommended someone else. I told them I was fine paying time and a half for after hours but they still said they can't come out. I tried calling the person Ken recommended who didn't answer the phone and just sent me a text asking if he could call me back later, I said sure but of course never received a call. Definitely false advertising and honestly just seemed like laziness on their part. All I needed was an electric eel service and was told it would be $160 plus tax. I ended up using ProTrades who had fixed my AC unit earlier this year and they quoted me $80 for the hour plus $44 for the eel service, much cheaper and much better service. I scheduled a time with them and the plumber showed up right on time, was knowledgeable and honest and recommended a few things to help that I was not aware of. I will definitely be using ProTrades in the future for any of my home care needs. I can't comment on the skill level of Windsor Emergency Plumbing because they didn't come out so this review is based purely on the customer service, advertisement accuracy and level of availability which was pretty poor on all accounts.

I am not saying don't use this company but be wary if it is an emergency, they seem pretty unreliable.

We had a steam radiator pipe fail under the floor of the family room in our 1920's tudor and had visions of jackhammers and a huge mess dancing in our heads. Ripplinger to the rescue! Jacob and his team outfitted the room with a Rinnai ventless/natural gas heater within a few short days of our call, even completing the job to our amazement on xmas eve. Jacob and his crew were a delight ... prompt, and efficient, with excellent clean up. Jacob is very knowledgeable and trustworthy and we would highly recommend him. 5 Stars! Thanks too to Cara for keeping us informed every step of the way. Katie and Dwight

Donald was 20 mins early and got the job done in 30 minutes. He was very respectful of me and my home and after dealing with 1 too many plumbing companies, I'm glad I found this one. Thank you for everything!