Best Custom Homes in Dallas TX

RJ and Daryl did a great job! Our ceramic tile was laid incorrectly causing the floor to be uneven, which caused the toilet to rock and crack. They replaced the toilet and they even provided a warranty! Thanks, guys!

RE Update: Slate plumbing returned today to fix the issue. After looking at the toilet, I was told it would cost $380 to repair, which was unacceptable. I asked to speak to management to resolve the issue, and after some debate, Abel (mgmt) agreed to repair it at no cost, if I would change my review from 1 to 5 stars. While I'm happy with the end result, communication/customer service on the management side needs improvement. With that said, the toilet was repaired and seems to be working well again, so I have updated my review as promised.Update: I never received an email, but I'll take you at your word that you will contact me Monday to make this right.Slate Plumbing broke what they were here to repair. I called to get them back to fix the issue, but an answering service answers all calls, and a manager would never contact me. I can't recommend Slate plumbing.

OUTSTANDING SERVICE!!! PROFESSIONAL! I contacted A-Star Air Conditioning and Plumbing to get an estimate on replacing my tanked water heater with a tankless. I already had one estimate and was just checking. The plumber arrived on time. He wore a mask upon exiting his vehicle (this ensured me that he was concerned about my safety and I appreciated it!) he entered my home and assessed the system. I told him what I had been told by the last plumber and he seemed to be confused by some of the information I shared and explained why that information confused him. (It seems the last plumber was attempting an up sale.). He then checked to see how much it would cost to do the repair I was asking for and gave me two different quotes, one for a smaller system and one for the next size up. He then explained the pros and cons of each system. He then explained the cost and that I would get a written estimate via email by the close of business. I'm very pleased! THANK YOU!!!

We have been loyal customers for a dozen or more years, ergo, satisfaction characterizes our relationship.