Best Storm Drain Service in Columbus OH

I manage Eastpointe Ridge Apartments and we use Plumbing & Drain Professionals anytime we need them. Normally, we call them worst case scenario and each time they have been here quickly and their techs are very knowledgeable!! Its hard to find a company that runs the way they do and with the people they have working. They are great!!

Eric has helped us with two plumbing emergencies in the last year, and we couldn't be happier with his and his team's professional conduct, efficient timing, and competitive service rates! Very grateful to have found a trustworthy plumbing service we can rely on.

we had your company out to scope our septic line from the house to the tank nothing was visible on the camera. That was disappointing because we still had water leaking into the house when we would used the system. we dug the line up anyway and found multiple holes and cracks in the pipe from the house to the tank. I guess i am a little frustrated spending all that money for a service that was unable to spot any of the cracks or holes in the pipe. In todays advancement of equipment you would have thought that something would have appeared on screen.

Worst company that you can hire. The company is very unprofessional from the owner, receptionist, and to the plumbers themselves. The owner was so mad he told us to F off and find another plumber, talked over us when talking about the situation, because there was misunderstandings and the receptionist did not put enough time to fix the plumbing and the gas line, didn’t even write the whole service order when talked to her Thursday, even though when I talked to them that Thursday before they came out to do the plumbing underneath the sink and the dishwasher needs to be done plus a gas line to be moved, the receptionist said there should be enough time aloud for your appointment which it wasn’t! The owner said the call was recorded and said he was going to pay it back but by that time he already got so mad he was just screaming and said F off and find another plumber, so we never got to hear the recording then hung up on us. I have never been talked to that way. They charge too much. Just to move a gas line was $228. According to them that I did not know what they were coming here to do when I’m the one that made the call to set up the order. When I asked the two plumbers “you know what you’re here for don’t you?” just to see if they received the whole order and they reply “all I know we are replacing/move a gas line. So the order for the plumbing wasn’t told to them. They didn’t have any time for the plumbing that needed to be done and he would have to reschedule for next week. Please do not use this company that’s all I have to say very unprofessional and if I treated my customers that way I would not be in business very long. I wish I could’ve given them a -10.

I would like to communicate my positive experience with Chuck’s Septic Tank, Sewer and Drain Cleaning, Inc. After having water backed up in my basement several times and calling numerous other plumbers, no one could seem to locate the problem. The City of Columbus came out twice, as well, but they could not find anything wrong. Every time we had substantial rains, the water would back up into my basement.

Finally, I called Chuck’s Septic Tank, Sewer and Drain Cleaning, Inc., and they found the problem right away. They found the lines were never connected at the street, which was causing the water to back up into my basement.

I can’t say enough good things about this company. They are very knowledgeable, efficient and fair. They did a great job and I would highly recommend them to anyone.

The plumber was great. But the company charges too much. For an after hours call for one hour, no replacement parts strictly labor I was charged $700.