Best Commercial Property Leak Detection And Plumbing Repair Services in Columbus OH

After my inquiry, they called promptly to schedule service for the next day. Service tech Christian was very nice, professional and informative, even cleaned up afterwards.

Very disappointed in the service. Two technicians came out and said our leak was due to a pea trap in the bathroom that was cracked. We had the water shut off to that sink so it was no the issue. We told the technician that and he said that he can’t detect a leak until that was fixed. That bill was $450. The faucet wasn’t even operating to leak! We fixed the pipe and turned the water on and asked them to come back out...they said they would for another $200. Called another company who did put in a new water heater (which was the issue) for less than it was for the technician to wrongly detect the leak.

Lost power late Sunday evening impacting half our house. Joe stopped by himself and quickly assessed the problem as electric company outside line. He called them on our behalf and the problem was addressed later that evening. Joe was very responsive, professional and demonstrated in-depth technical knowledge. Will call PTI again for any and all issues or new work; I highly recommend Joe and his company!

Eddie was here within 45 minutes of me calling and fixed our sink for a reasonable price. Great personality as well! We will definitely use him in the future.

7 times I had a scheduled appointment. 6 times no one called and no one showed up. 6 times I had to call them to find out what was going on. 6 times I was told they rescheduled the appointment without communicating that with me. The technician was great. The owner/manager was unresponsive, unhelpful, and does not know how to run a business of any sort, let alone one that deals with customers and schedules.