Best Main Water Line Repair in Columbus OH

Friendly and reliable. They are ALWAYS available when we need them.

Got an appointment the next day after my call. Arrived within the time window given and did a great job installing my new water softener at a very reasonable cost.

Very responsive and fixed my sink, dishwasher and garbage disposal in no time. Very friendly and affordable!

In short: An excellent job!
The long version: The underground service line that delivered water to our single-family home, developed a sizable leak. Because of the continuous water loss, the City gave us 14 days to fix the problem or they would cut our water service.
We requested quotes from four repair companies, among them Z Excavation. If I remember correctly, Dave was the second one to show up, the day after my request, and made a repair cost estimate. His offer was the best value and had the best warranty. So we asked Dave to do the job.
Communicating with him was very easy: he always notified us of the next steps and responded to our questions quickly. Both by text and voice.
On the day of the main job, he showed up on time and started to work. He used a small excavator and also placed large plastic boards on the ground so that our lawn was minimally affected.
There were a couple issues that made the job harder: the ground turned out to be a very compacted one so it took some effort to dig out the two ends of the service line. Also, the line had a sharp turning point that made drawing the new line harder. But Dave handled the situation quickly and efficiently.
He also had to do work in our basement: he did a neat job connecting the new pipe and replacing the main valve.
Dave also handled all the necessary City permits and obtained the final inspection. The inspector approved the job on the first visit.
By early afternoon, all of this was done and we had our water running through the new service line. No leaking whatsoever.
In the process, two concrete pieces of the sidewalk had to be removed. Dave explained to us that the sidewalk cannot be poured back on the same day -- the ground needed time to settle. So Dave had to come back on a later day to finish that. Again, a very neat and nice job.
We can highly recommend this young gentleman. He did three types of job: excavating, plumbing and concrete work. And he excelled at all three. Thank you, Dave!

Quick, efficient and professional

That's a good place the best place to get your plumbing done they do everything for you very well experienced people

The technician, Tom, and his assistant arrived per their notice, quickly diagnosed the problem with the fan for my furnace. Estimated the cost and came back the same day and quickly and efficiently repaired fixed the problem. Tom was competent, friendly and sympathetic to my situation. I highly recommend this company and this technician.

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

Extremely knowledgeable and helpful staff. He took the time to explain everything to me in detail. He made me feel comfortable about the installation.

Sade Ali was prompt, professional, and explained everything he did on his preventive maintenance call out to my home.

Great group of people, solution minded, and very prompt service!

Christopher was amazing! I was very nervous about the process but he was so knowledgeable and personable that I ended up thrilled with the service. No dust flying around in the sunlight in our house now either!

Their site says 24hrs but it took them 4 days to come out for a call. Their excuse was that they were out of the office for the weekend. The appointment window was 1pm-5pm. The tech didn't arrive until almost 6pm. When the tech came out I explained that the water heater pilot light had kept going out. He didnt check any lines or open up the panel to check the components. He simply lit it again, said that it was fine since it stayed on almost 10 minutes. The same night the pilot light was out again.