Best Hour Emergency Plumbing Services in Columbus OH

Called for an appointment on Friday and was quoted a $49 diagnostic fee, I was told that they needed a credit card on file. The day of the appointment no one called me to confirm that it was going to be higher. I called my tenant and asked if the tech was still there, he put the guy on the phone. Nothing was discussed in regards to the diagnostic fee being more. We discussed $1700 to fix or $4000 to replace. Then I go to pay my credit card bill and have a $180 charge when absolutely nothing was completed on this HVAC as well as no one getting permission from me for this charge. You can’t run someone’s credit card for a charge that wasn’t okayed that is simply fraud. I call to clear it up and am told that the tech assured her he explained it all to me. If so why would I be surprised!!! The tech never even called me, I called my tenant and have my cell bill to prove it. I would never recommend this company to anyone for any reason.

Lonnie did an awesome job for us! Very prompt, friendly & professional! In addition to doing a quality job, he also made some recommendations that provided a better solution!

We look forward to having American Electric AND Lonnie handle all of our future electrical needs!
Thanks!

I have never used this service and I never will. I'll exolain...explain.... Turning onto 71 from Frank road one of your drivers cut over 3 lanes just to get on 71. No turn signal, speeding, cutting 3 lanes. I was in my commercial vehicle and had to slam on the brakes so I didn't hit him. (Would have been his fault). Then this person speeds onto 71 north going well over the posted 55mph limit . I could t get a van number because his speed was to great. So this driver of yours sped, cut three Lans without signaling. This happened today 9-29-22 at approximately 9:20 am. He could have caused a very serious accident, including with me.

We have been Atlas Butler customers for the last 12 years. In our home they have installed heating, cooling, gas line and plumbing over the years. Today they responded immediately as I found a leaking pipe after returning home from vacation. Mike was great. He made it all easy. And the price was very, very reasonable. You may find another provider that is less expensive but in my experience, after dealing with other providers for decades, you most likely will not find higher quality, response time, professionalism, and ongoing care. In fact, I had Mike give me a quote on two other plumbing items in the house. I highly recommend Atlas Butler!

Jeremy and his wife have done A lot of work for us And we look forward to Having them back in our home Completing more jobs.

I CALLED RITEWAY PLUMBING ON 10..31..2019 ..TO HAVE SOME PLUMBING WORK DONE .I PAID HIM ..TIM FANNING IN FULL TO DO THE JOB..BUT HE CALLED ME AND SAID THAT HE HAD TO LEAVE TOWN THE NEXT DAY. BUT HE LEFT AND NEVER CAME BACK TO DO THE JOB..I PAID HIM 600 HUNDRED DOLLARS. HE TOOK MY MONEY AND LEFT TOWN..HE STILL OWES ME MY MONEY. I WOULDN'T RECOMMEND HIM TO ANYONE. I THINK HE IS A CROOK. MY OPINION IS TO NOT REFER HIM TO ANYONE ELSE. HE IS A SCAMMER.
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