Best Residential And Commercial Hvac in Cleveland OH

I have had great responsive by the service department of Smylie One. No matter what time of day I call, I am greeted with professionalism (whether directly by the office schedulers or those who work for their answering service). Brian is the tech who has provided us with wonderful service. He is thorough, informative and friendly. He always shows up when expected and does whatever is needed to get us up and running again. He is an employee who represents what Smylie One promises to their customers. They are fortunate to have such a dedicated employee on their staff. Thanks, Brian, for all you have done to help us keep our home heated.

I searched around for weeks to try and find the best company that fit my needs best and was able to work with me around my busy work schedule and decided to call NEO HVAC, My call was answered immediately! The receptionist was very nice and professional and told me she would have someone contact me as soon as possible, I got a call back from Brian within 30 minutes. He was very helpful and made sure I was fully aware and understood the whole process. we set an appointment for him to come out and check out the issues and he was very upfront and honest with me and actually saved me money. I got a few other quotes and was told by other companies that I need way more work done than I actually needed. Brian made sure I understood the whole process and got it done in a very quick and reasonable time and I've had no problems since! I will forsure be calling this company again for any work I may need done in the future. Thank you so much for doing exactly what I needed with out charging an arm and leg. I am very satisfied! I am looking forward to working with Neo hvac in the future! Thank you for your outstanding service.

Nate was punctual, professional, thorough, and at the same time personable.Nate utilized the precautions due to COB19 the entire time he serviced our home.Highly recommend!!

Terrible experience. Tech came out and did not have a snake. Do u believe that. Told me to clean out a drain myself. Tech did use camera and charged so much money. Tried calling Tom numerous times, but he never returned calls.