Best Water And Sewage in Cincinnati OH

Bill Williams did a fantastic job both times he has worked on our house. He replaced a water heater on one occasion, and our kitchen sink the second time. The work was done right the first time, and everything was very clean. I can't recommend B&B enough!

My experience was excellent. Very professional and on time. Manners 10/10.

Rusty Goins came to check our plumbing. He was very thorugh, knowledgeable. He came promptly, did what he had to do using a camera video. Impressed by his integrity and professionalism. Lines cleared!!

Christian has installed 2 toilets for me. Each time he has been very nice and professional.

This man grew his own shadow and started from the bottom and is an amazing worker. You can tell over the phone thats hes not only a professional but it felt like I was talking to a friend. In the end the prices and honesty showed how much he truly cares about our community. Id give 10 stars if I could. He even installed a free water heater for my aging mother.
I was like wow!
Call him !!!

First time customer, and super impressed - with the attitude and the professionalism of Collin, the plumber who came out for the service call. Good communication, seemed genuinely to enjoy the work, clearly highly skilled, cleaned up after the work. All boxes checked for a top choice! And the work on tme and materials rather than a set price per job seems most economical. Thank you thank you, Feichtner Plumbing!

Kyle came to the rescue for my grandfather.. very professional and great work ethic. Will be referring him to any one needing a expert plumber!

Our plumber - Scott, was diligent in figuring out what was causing the issue with our noisy pipes and explaining how it could be resolved. He was professional and excellent to work with. We plan on having Roto Rooter back out when we start our bathroom remodel project. Thank you for a wonderful experience!

Nathan was very nice, thorough and transparent about the work required. In addition he happen to have discovered we believe one of my mothers rings. We think my Dad may have dropped it in the process of putting it away somewhere safe and secure. We were very appreciative!
He did a great job!

These guys came out and fixed our plumbing issue emergency within 30 mins. They arrived on time was very professional. Even took the time out to explain future issues that need resolved & explained the process of everything . I highly recommend them. And will be doing future business with this company!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

We called G&R to check out a low water pressure situation with our well. While Randy was respectful and investigated the cause of low pressure, the prices were very high. We were charged $500 for the assessment and were quoted $7500 for the potential job. He indicated that he would have excavate just to get down to the area where the leak was occurring. We sought a second opinion because we’re very new to the area. Eckel Plumbing came out and resolved the issue entirely in two hours for $400 - no excavating. All they had to do to was replace a cracked nylon fitting.

I cancelled service with Affordable Plumbing. They are VERY unprofessional. The secretary told me they would be out Friday , no one came, no one called. I called Saturday, the same secretary told me they would definitely be out Saturday, no one came and again no one called. I called today and the same girl says I'm scheduled for Monday.

I didn't get an apology for inconvenience or anything like that, she just said 'she doesn't know what to tell me' so I cancelled their service. I would not recommend this company to anybody. In fact, I would highly discourage anyone from wasting their time with this place.