Best Inspection Sewage in Cincinnati OH

Only doing 3 since I was just looking for a plumber and looking for information.

Clearly knew what needed to be done, found the issue and got it fixed. Very professional!

Everybody very professional. Jason who first came out and diagnosed the problem, to the crew that came out and did the work all were very knowledgeable. I would highly recommend this company to anyone who has underground drain problems.

AJ and Kyle came to give us a quote to install a 326 lb tub. They were so knowledgeable and professional. Walked us through the process and timelines. The quote came quickly and we were able to schedule the next week.

As promised, AJ and crew were on time. Installation was impeccably done. Upon completion At cleaned the area and placed the rugs that were laying off to the side (Bonus 👍).

We use Halpin for our plumbing and sump pump replacement work. We are ALWAYS 100% satisfied. You will be too!

Have always used these guys for a variety of plumbing jobs, from small to large. They saved me thousands of dollars using a novel approach to replacing the main outside water supply line. Always friendly, quick and reasonable prices.

Roto Rooter had come out Tuesday to auger and camera the sewer drain pipe. We had tree roots in our sewer pipe 60 foot from the house washout. They came back Thursday to fix the problem with a team to pressure blast the roots out of the pipe and patch the pipe. The patch was a difficult one since the roots were growing in a 4 to 6 inch transition joint, but Roto Rooter got the job done. Quick, honest, quality service. Would definitely recommend.

Scott did a fantastic job. Very thorough and up front about pricing. Professional and courteous the entire time. Kacey was great too. I spoke with her when I called Roto-Rooter. She was very helpful and got help to me in a very timely manner-within an hour! Roto-Rooter has great coupons too that they honor. Thank you!

These guys came out and fixed our plumbing issue emergency within 30 mins. They arrived on time was very professional. Even took the time out to explain future issues that need resolved & explained the process of everything . I highly recommend them. And will be doing future business with this company!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

Randy from G&R plumbing charges outrageous prices. He took advantage of my 80 year old mother. He charged her over $141.00 to fix a handle on her toilet. I was out of the state or I would have fixed it in 5 minutes after buying the $5.00 part.

She could have bought a new toilet for that price. I told her to never call him again and to also warn her friends.

This is not the first time I have heard that he overcharges people.

I told my mother to never call this man again and to warn her friends as well.