Best Grease Trap Repair in Cincinnati OH

Nieman Plumbing is not your average business and extremely professional. I had them plumb two bathrooms on a remodel and they did a great job, I would recommend them to anyone.

Great experience. On time, fast, fixed correctly. Steve was awesome. 1188

2 young men came out to verify the safety of our furnace and they were both knowledgeable, very courteous, answered all my questions , and were very professional individuals. I asked for information about improving our air quality and the instructor Victor P. gave me ideas on what we can consider doing in the future. So glad you had this service as when you have gas you always want to make sure you don’t have carbon monoxide leaks anywhere. Thx guys!

Thank you, Five Star Cincinnati Plumbing, for your same-day response to my water heater issue! I greatly appreciate your prompt service and excellent work.

We have had our sump pump drained 3-4 times at our hair salon in butler Ky. And each time they come, they are super quick and efficient.

A family member used this company, also known as Romy's Plumbing and they conduct dirty business! They not only did an amatuer job, they charged too much to do the job and ended up in court with no satisfaction! STAY AWAY!

I had a major emergency ‼️ at by childcare business . Jason showed earlier than scheduled and stayed until it was figured out . He went over and beyond to clean up after himself and sanitize . I work with children so cleanliness is sanitation is a must! The issue was on the city side . He did report. Called the city . Stayed and explained the problem. I was impressed and would call and request only him if I ever have another issue . Every business needs a Jason. He was efficient, dedicated , and respectful. Thank you Jason for everything

I called Roto Rooter 7:30 Monday morning. They arrived at 8:30 to unclog a kitchen sink. They told me how much it would cost up front. I accepted the charges; they began to unclog the drain. It took them 45 minutes start to finish. They found an unusual amount of macaroni and cheese which was clogging the drain. Once unclogged they ran water for about ten minutes to make sure it was running. Then they recommended I purchase a liquid solution; something like draino; but more powerful and concentrated. When he made up my bill the cost was a lot less than the original quote. I have used my local Roto-Rooter for past plumbing issues and am 100% satisfied with their work.

We recently purchased a home and had some things that had fallen into disrepair over the years prior to us purchasing it. I initially called Nixco prior to Labor Day Weekend to set up for a small list of items to address the following Tuesday, (I had found Nixco through a Google search and was amazed by their reviews) After the weekend the list of repairs had grown and Nixco was incredibly flexible in making sure everything I had that needed repair got accomplished even though there were more than I originally informed them of. The service tech Todd and his counterpart were very helpful, understanding and knowledgeable. I told them before they left that if I have any other Plumbing needs I will contact Nixco and I will reccommend them to others who ask as well.

Nathan was very nice, thorough and transparent about the work required. In addition he happen to have discovered we believe one of my mothers rings. We think my Dad may have dropped it in the process of putting it away somewhere safe and secure. We were very appreciative!
He did a great job!

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

This company isn't very up front or professional. Lady told me they had a 10am opening, I booked it. Not 10am-12pm, not 10am-2pm. After almost 30min I called to ask why I don't see a truck or get a call, she told me that the guy was probably busy on his first job. I won't tolerate unprofessionalism. Be up front and precise with your customers as if their time matters just as much, and give them a heads up. I told her to keep her guy at home and I moved on. Which is what I recommend, move on.