Best Faucets And Fixtures in Cincinnati OH

Cullen and Cory was awesome , polite , professional, punctal, and got the job done effective. Been having this issue for on going a year and they solved it and explained everything.

After receiving a fairly outrageous quote from another company, I contacted Best. They were able to get someone out to see me same day, the plumber was friendly, quoted me quickly, and finished the job with zero issues. Would (and will) use again if the need arises.

Edit: My home warranty company assigned a different company to replace my broken water heater. Over 2 weeks of runaround and little communication from the other company, my warranty company allowed me to use a company of my choosing. After my last experience with Best they were my first call.

They made it out the next day, replaced the water heater the same visit, and even gave me a discount for the issues that arrived from my warranty company and the other plumbing company (even though Best had nothing to do with that mess).

Needless to say, after my last 2 experiences, I am fairly certain I have found my plumbing company for the foreseeable future.

Drain lines added for kitchen reno and new laundry room. Quality work. If I ever need a plumber again, I'll be calling RT.

Luke was very professional and fixed our problem quickly.

I have used Holthaus plumbing a number of times . Each time they are responsive and courteous. I'd recommend them to anyone.

Installed a new twin bowl laundry sink replacing an old heavy concrete sink. The old sink was cumbersome and pretty hard to excavate. Initially, a smaller single bowl sink was installed due to the unavailability of a twin bowl sink. A new supply line to the sink and a new faucet with both, hot and cold water lines were also installed. The sink works well and the service through Collier's Plumbing was very affordable.

The girl dealing with me on a Sunday, while I’m bailing water and frustrated was awesome. Consummate professional dealing with an excited customer. Nick, the plumber, was great; polite, professional, skilled, neat and answered my barrage of questions. Will absolutely recommend Spartan and use them again. When I had an emergency on the Sunday of a three-day weekend, they took care of me. No sales pitch, just answers. Quick, responsive and a pleasure to work with.

Mike (#3207) showed up yesterday to check into my sump pump issue. He was absolutely wonderful with his demeanor, work ethic, attitude and the commitment to look into and solve the issue. He is one of the best technicians I have seen in the past 20 years.

We purchased our house in 1980 and was referred to Mr. Steve Oakley at Rebisso Plumbing as the company who had installed the heating system when the home was built in 1960. We're so glad we found him. We have never had anyone else work on our system and have always been impressed with Mr. Oakley's knowledge and ability. He always takes such good care of us and is always fair. Our gratitude and highest recommendation.

I called at 8:00 am about a leak we had. They were there at 10:00 and done and everything fixed by 12:00. I really liked that they gave me an estimate and options prior to starting the job. Once they finished they went over everything with me. What really impressed me is that he realized water potential got into the wiring of the water heater and if left sitting could have damaged or shorted it out. He opened that to verify and so I could get it dried out.

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

We had a major pipe burst in our bathroom which flooded our bathroom. G&R Plumbing came out at the time they said, and fixed it in 30 mins. I highly recommend them and will definitely use them again.