Best Complete Plumbing Services in Cincinnati OH

I called last week trying to get a quote on doing the rough plumbing for a bathroom I am installing at my house. The reception was friendly and said that there weren’t any plumbers available and she took my information down and said they would call me back when a plumber was available. It has been over a week and I still haven’t got a call back. I gave them two stars because at least the receptionist was friendly.

I asked them to fix a leak, they first charged $350 said they will get it fixed, after the tech left the part its still leaking, I called them but they said I need to pay $1500 extra to get the tech to come back and fix the leak, if I don't pay that they will still charge me $350 for fixing nothing, then they threaten me if I don't pay the $350 they will send their debt collection on my way. (Later on I got another quote for fixing/replacing the part for only cost around $500)
Avoid this scam company at all cost

Cullen was excellent! He fixed our plumbing problem quickly and was very kind and caring in the process!

Chris what’s the plumber that BEST sent to do the job. He did an excellent job. He was on time, competent, professional, and friendly. I enjoyed working with him. Next time I call BEST I will ask for him by name

Jessica at dispatch was awesome, Phil did a fabulous job. Arrived quickly - was lucky they had a cancellation - finished quickly, great service.

My water heater finally went out the next day Austin and Travor came over and gave me some options on the best one to get for my family. I'm happy with the service that I have received they did a great job on the install. They did it right like it's supposed to be would recommend them to any one thanks again best plumbing

Great company to work with! They care about building relationships and overlooking mistakes that my company made with theirs.
We look forward to working with AA for many years to come.

Have them do a jet job on a troubled line once a year and since have had zero issues

Neiheisel plumbing exceeded all of my expectations! I recently called them about an issue with 2 of our toilets. They came to my house promptly and diagnosed/fixed the issue in under an hour. Extremely friendly guys as well. Anytime in the past that I’ve needed work done on anything in my home, it is stressful, but the Neiheisel team made this experience quick and easy! I would highly recommend their services! If I ever have plumbing needs, I will not hesitate to call them!

I recently had a very frustrating experience with A All Valley Plumbing & Sewer Service, and I am compelled to share my disappointment with their lack of communication. I wanted to hire them for a plumbing issue that needed immediate attention, but their failure to call me back left me in a state of frustration and inconvenience.

First and foremost, when I initially reached out to A All Valley Plumbing & Sewer Service, they were prompt in answering my call and seemed attentive to my problem. We discussed the urgency of the issue, and they assured me that they would get back to me shortly to schedule an appointment. Unfortunately, that was the last I heard from them.

I patiently waited for their call, assuming they were busy attending to other customers or encountering unforeseen circumstances. However, as the hours turned into days, I began to grow increasingly agitated. I made multiple attempts to reach out to them, leaving voicemails and sending emails, but to no avail. It was incredibly frustrating to be left hanging without any explanation or acknowledgment of my inquiries.

What disappoints me the most is the lack of professionalism displayed by A All Valley Plumbing & Sewer Service. As a paying customer, I expected to be treated with respect and receive updates regarding the status of my service request. Even if they were unable to assist me, a simple phone call to inform me of the situation would have sufficed. Their failure to do so demonstrates a complete disregard for their customers' needs and a lack of basic customer service etiquette.

I strongly advise anyone in need of plumbing services to steer clear of A All Valley Plumbing & Sewer Service. Their unresponsiveness and lack of communication have caused me significant frustration, inconvenience, and financial losses. There are numerous other plumbing services in the area that prioritize their customers and deliver the service they promise.

I sincerely hope that A All Valley Plumbing & Sewer Service takes this feedback constructively and works towards improving their communication practices. It is essential for any reputable business to prioritize effective communication with their customers, and I genuinely hope they rectify this issue to avoid disappointing others in the future.

I haven't writtten a review in my life but I feel like If I don't do this other people might not realize how HORRIBLE, IRRESPONSIBLE , RIDICULOUS & UNTRUSTED this company is. We hired them for jobs but let them go for one of them because they didn't show up. We decided to let them finish the other job ( main sewer line replacement) because they already started. The agreement for the price was $2995 and will take 2-3 days to finish everything if the weather was permitted. It took them almost a month to get the job done and it is not because of the weather. It will take them much longer if we don't call them every single day to ask them to finish.
They went out and drill a hole in our basement to install a new pipe and leave the hole unseal and didn't come back for a week. Unfortunately for us, we got rain on the weekend and the water ran in basement like a stream. On Friday, 8 PM our tenant called and told us their stuff got soaking wet. I wished that I can know how to post the video here. We called their plumber. Of course, no answer. My husband left him a voice mail and we also called the company phone. The lady answered the phone and told us that not their problem. After, my husband yelled at her on the phone, and she said their plumbing will give us a call. Around 9:30 PM, their plumber called back and said he couldn't come because he was busy working on another job and wouldn't be able to show up until midnight. We told him we didn't care what time it was he need to come to fix the problem he created. We couldn't trusted because they already lied to us many times before so we had to go to Mernard to buy a sum pump to pump the water out and concrete stuff to fix the hole up by ourselves. After 2-3 weeks the work was still not done. We called the owner and told them if they couldn't get it done we had to hire different company. Of course we didn't even know they were done until few days ago, the lady called my husband and questioned us why don't we pay them. No phone call to tell us the job was done nor invoice. We asked them to give us the money we spent for materials, labor to fix the hole and called the city, etc back. They said no and they said they will put the lien on the house if we don't pay them full amount. We already mailed them the check 3 days ago and yesterday we received an email and a letter from their lawyer threat us to put the lien on our house if we don't pay them. I am glad to know to know that they wait their time and money to find a lawyer. We thought about about filling a court to get our money back but not sure if I wanted to wait my time to deal with those kind of people. If you consider hire this company, please think again not twice but three, four, five times. Trust me this company is worth nothing