Best Complete Plumbing Services in Cincinnati OH

Unprofessional!! Extremely Rude! I Will Never Use Them Again and suggest you do the same !!!! Approximately 2 years ago I started using G&K plumbing in a rental property that I was having plumbing issues with. The first experience I was treated nicely and billed fairly. Since then, their attitude and billing treatment has changed immensely. I have had other issues arise with this property and have called on G&K multiple times (my mistake). G&K (the actual plumber) may eventually get the job done but the office staff (the family )-this is a family owned business, is the most rude, unprofessional group of individuals I have ever come across. They have scheduled appointments and have no showed, no phone call, no apologies, to either my tenants or myself who took the entire day off work to meet with them. Then they rescheduled days down the road, after we had already been waiting days for them to come. I have always paid G&K promptly, even though (in some cases) I have had question regarding their billing and repair details. When I query them, they are uncooperative and have treated me like dirt! Insulting me for asking questions and telling me they will answer the questions when the bill is paid. They are reluctant to answer anything! My last inquiry turned into a screaming match, with them accusing me of not paying a bill for over 3 months when in fact the bill was 3 weeks old and the only reason I hadn't paid it was because they hadn't returned my 4 previous phone calls (that they said they would return) regarding the details of the repair.

If that's not enough to warn you away from this company, one time the plumber cut the wrong pipe (water everywhere), created an enormous mess (that I needed to clean up), damaged ceilings tiles due to the spraying water and then charged me to fix the pipe they wrongfully cut (which they eventually had to re-repair because it wasn't repaired properly the first time). Take your chances with G&K,.... My opinion, take your chances on another plumbing company!!!

My plumber Ron was on time and very polite. He did an excellent job and even cleaned up when he was finished! I highly recommend this company and there awesome employee Ron!

Cody was great. He diagnosed the problem quickly and got right to work, and didn’t leave a mess when he was done.

I like Kevin . . . he is a good man. Did a good job.

I highly recommend for your plumbing needs, call Tarvin Plumbing. Tarvin Plumbing fit my emergency plumbing issue into their schedule on standby appointment, and was far better than their competitors in cost & service.

Saul called as soon as he was on the way. That really helped me to watch for him.
What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.
I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.

Dalton was beyond amazing and was super nice and friendly he was able to deal with his work and deal with 3 screaming children 5 and under running around while trying to explain to me what was going on. He kept his cool and was great. I have never had issue like this or experience water issue. This was my first time and it was beyond nerve racking for me. He found the problem wasn’t Even on my end. I would deff recommend using them there prices are fair. From the moment I called till the moment my business was done with them was handle great. Thank you dalton again!

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Called to get an estimate for garbage disposal replacement..$400…had it done professionally for $150…

Neiheisel plumbing exceeded all of my expectations! I recently called them about an issue with 2 of our toilets. They came to my house promptly and diagnosed/fixed the issue in under an hour. Extremely friendly guys as well. Anytime in the past that I’ve needed work done on anything in my home, it is stressful, but the Neiheisel team made this experience quick and easy! I would highly recommend their services! If I ever have plumbing needs, I will not hesitate to call them!

I recently had a very frustrating experience with A All Valley Plumbing & Sewer Service, and I am compelled to share my disappointment with their lack of communication. I wanted to hire them for a plumbing issue that needed immediate attention, but their failure to call me back left me in a state of frustration and inconvenience.

First and foremost, when I initially reached out to A All Valley Plumbing & Sewer Service, they were prompt in answering my call and seemed attentive to my problem. We discussed the urgency of the issue, and they assured me that they would get back to me shortly to schedule an appointment. Unfortunately, that was the last I heard from them.

I patiently waited for their call, assuming they were busy attending to other customers or encountering unforeseen circumstances. However, as the hours turned into days, I began to grow increasingly agitated. I made multiple attempts to reach out to them, leaving voicemails and sending emails, but to no avail. It was incredibly frustrating to be left hanging without any explanation or acknowledgment of my inquiries.

What disappoints me the most is the lack of professionalism displayed by A All Valley Plumbing & Sewer Service. As a paying customer, I expected to be treated with respect and receive updates regarding the status of my service request. Even if they were unable to assist me, a simple phone call to inform me of the situation would have sufficed. Their failure to do so demonstrates a complete disregard for their customers' needs and a lack of basic customer service etiquette.

I strongly advise anyone in need of plumbing services to steer clear of A All Valley Plumbing & Sewer Service. Their unresponsiveness and lack of communication have caused me significant frustration, inconvenience, and financial losses. There are numerous other plumbing services in the area that prioritize their customers and deliver the service they promise.

I sincerely hope that A All Valley Plumbing & Sewer Service takes this feedback constructively and works towards improving their communication practices. It is essential for any reputable business to prioritize effective communication with their customers, and I genuinely hope they rectify this issue to avoid disappointing others in the future.

I haven't writtten a review in my life but I feel like If I don't do this other people might not realize how HORRIBLE, IRRESPONSIBLE , RIDICULOUS & UNTRUSTED this company is. We hired them for jobs but let them go for one of them because they didn't show up. We decided to let them finish the other job ( main sewer line replacement) because they already started. The agreement for the price was $2995 and will take 2-3 days to finish everything if the weather was permitted. It took them almost a month to get the job done and it is not because of the weather. It will take them much longer if we don't call them every single day to ask them to finish.
They went out and drill a hole in our basement to install a new pipe and leave the hole unseal and didn't come back for a week. Unfortunately for us, we got rain on the weekend and the water ran in basement like a stream. On Friday, 8 PM our tenant called and told us their stuff got soaking wet. I wished that I can know how to post the video here. We called their plumber. Of course, no answer. My husband left him a voice mail and we also called the company phone. The lady answered the phone and told us that not their problem. After, my husband yelled at her on the phone, and she said their plumbing will give us a call. Around 9:30 PM, their plumber called back and said he couldn't come because he was busy working on another job and wouldn't be able to show up until midnight. We told him we didn't care what time it was he need to come to fix the problem he created. We couldn't trusted because they already lied to us many times before so we had to go to Mernard to buy a sum pump to pump the water out and concrete stuff to fix the hole up by ourselves. After 2-3 weeks the work was still not done. We called the owner and told them if they couldn't get it done we had to hire different company. Of course we didn't even know they were done until few days ago, the lady called my husband and questioned us why don't we pay them. No phone call to tell us the job was done nor invoice. We asked them to give us the money we spent for materials, labor to fix the hole and called the city, etc back. They said no and they said they will put the lien on the house if we don't pay them full amount. We already mailed them the check 3 days ago and yesterday we received an email and a letter from their lawyer threat us to put the lien on our house if we don't pay them. I am glad to know to know that they wait their time and money to find a lawyer. We thought about about filling a court to get our money back but not sure if I wanted to wait my time to deal with those kind of people. If you consider hire this company, please think again not twice but three, four, five times. Trust me this company is worth nothing