Best Sewage Systems in Chula Vista CA

They were great friendly and didn't force me to do anything. Made a suggestion and let me deside.

I had an emergency at 7 pm on a weeknight last week. Contacted a plumber I knew who had previously worked on my house, Frankie, and he said he would come help me. It turns out he now works for BPI, which he did not tell me until he got to my house. He provided no contract for replacing my water heater, said he was not going to run the job through the company because it was a side job for him, and gave me no receipt for payment after I gave him a check. For some reason, the bank refused to cash the check I gave him, so the BPI office called me to collect payment via credit card over the phone. I was charged $3500 dollars for replacing my 40 gallon tank gas water heater. The company dispatcher who called me for payment insisted that is a fair, going rate. Yet, every other company says this should have been about $2000-2500 tops for the after hours service. I asked for an itemized receipt, but all they gave me was a receipt for plumbing for $3500. They did not even mention replacing the water heater on the receipt! There was no itemization or justification for the charges on the receipt. I think my vulnerability as a single female with a plumbing emergency was preyed upon, and I was ripped off. The technician did not use drip cloths and made a total mess in my house. To top it all off, I just found out that a permit is required for changing a hot water heater in CA. I did not know this, and BPI Plumbing said NOTHING to me about needing a permit. Now, I am going to have to figure out how to get a retroactive permit and pay for it, ON TOP OF the $3500 I already paid BPI. I unfortunately made an extremely expensive mistake with this company, and I will never contact them to do work in my home again.

Esteban and his partner were here to do jetting on my kitchen drain, it was not an easy task, difficult to get to but they found a solution. After two hours of working, they cleaned everything up, they wore booties on their shoes when walking through the house. I would use this company again.

Devin and Kevin did a phenomenal job cleaning out a tough clog deep in the sink line. They provided a great service and great customer service. I will use them again in the future. Highly recommend.

Randy just came out to fix our sink. He was professional, friendly and did a great job! I definitely recommend this company and Randy!

Reliable prices.

Great plumbing services at affordable prices. They will go all over town at any time of the day for your convenient and provide you a free quote over the phone, very friendly staff.
Keep supporting local businesses!

We had a leak in the front yard that became a huge issue very quickly. They were responsive, extremely friendly and accomodating. I honestly cannot say enough good things about this company and the people who work there. They did an amazing job, the front yard actually looked even better after they were done. They even took the time to meet our dogs so that they were more comfortable and wouldn't bark as much while they were working. And they worked overtime to finish BEFORE the estimated time. Seriously, if you have anything, call them.

Water heater went down, WestPro Plumbing came in and replaced without any issues. Totally recommend for your commercial needs. Beautifully replaced and installed, customer service was awesome...make sure to speak with Tricia Parks (Operations Manager) she'll make sure you're all your requirements are completed to your satisfaction.

Tyler was great! Came out and fixed a shower valve super quick and affordably. Totally using him for any plumbing issues I have going forward.

Our airbnb rental property flooded the weekend, Ace was the only company in the area that was willing to come on short notice. Thank you so much! They helped us out immensely