Best Electrical Fixture Installation in Chicago IL

We had a backed up drain and Bob was out to clean it out. What was supposed to be a routine job turned into a nightmare. He came in and a few minutes into it he stared there was a problem. His tool was stuck in the pipe, and we may have to open the wall. This being a newly remodeled unit this was not what we wanted to hear. He proceeded to try and retrieve it for a few hours, Jesse came out and we discussed options. One was to cut and leave the tool in the drain or we cut open the wall and pipe to retrieve it. They would then patch the pipe but we would be responsible for the repairs. I explained that this was not the best situation for me but what else can we do. Without a bathroom the unit could not be occupied. So we vacated and let them do their work.
We set up to open the wall and they cut the pipe out make their repair and it was to be done. Or so I thought. During the process they left the faucet open and all would’ve been fine but the repair they may leaked just as if it was a second faucet. It was a copper pipe and rather than sweat (weld) they installed this make shift sleeve and never tightened it. The unit was flooded and worse of leaked to several units below. We were able to dry out the unit and With the patching that had to be done it was like redoing a bathroom all over and they did not pay for any of it.
To make matters worse our neighbor got the grunt of of the water in her bathroom and it needed repairs. I spoke with Jesse and explained that things happen and we will make do with our unit but the neighbor needs to be covered by them. I expected to be able to preset the neighbors repair invoice and have no problem I felt it was reasonable and having paid for all other work out of pocket I felt this was the least Captain Rooter could do. Since presenting the invoice I have had nothing but radio silence. It’s unfortunate as I believe that all the cost should’ve been Captain Rooters but for the sake of putting this behind me I only asked they cover the neighbors damage.
I chose to share as this in hope that before they are considered for a project I relay how they performed for me. I believe it says a lot about a company by how they handle problems with their clients. I am not sure how to share pics or videos here but I’d love to share as I believe they paint a picture of the quality of work.

Stay healthy.

This is a medical dental facility we got problems at the patient toilets ! We call them and they answered directly! It was a Saturday and I wasn’t expecting that good and fast service! Josh was amazing and Pete was really understanding of the situation and the need of fast service! Excellent job ! Thank you

We've worked with them three times, once for some plumbing and electrical repairs and upgrades on move in and then twice more for plumbing emergencies and they've been incredibly responsive, efficient, respectful of COVID safety requests, and after they leave it was like they were never there. Would highly recommend.

Handico showed up on time and fixed a hole in our bathroom ceiling beautifully (i.e., looks good as new). Will definitely be using again!

Yosef did quick excellent work and was also personable.

It’s great app. They seriously made hiring help so simple and hassle free. Before worker come in we already agreed on the price and time. Highly recommended

David has come to our home many times and performed handyman work for us. He performs high quality work completed in a timely manner. We will definitely use him again and highly recommend him.

Mo came within 24 hours of contacting him to fix a couple of patches of water damaged ceiling. He did a great job repairing the ceiling and was very friendly as well. He even checked out the plumbing work we had recently had done in our bathtub and added a bit of silicone to make sure we definitely wouldn’t have more leaks (at no extra charge). I would definitely recommend Mo to others as he is skilled and reasonably priced.