Best Sewage Backup in Chicago IL

First of all they sent a kid over who does not have a license even to be a plumber all he could do is Supposedly to drainwas smoking for 15 minutes in the driveway after a 2 hr wait He walks in and says $495 without seeing what the problem wasI told him to go tell his Boss to ÷=÷#$$ them selfves I could rod it my self not paying 495 for a rod so he says what would you pay I said the most for a rod to go not even 15 feet $150 he said fine mind you it was draining but not the way I wanted after his work completely clogged said oh well I can't go in the crawl space to access the drain and leftthis without a doubt the worst Plumbing Company I ever worked with if I could even take the 1 star back I would they are a Scam and pry on people would never use ever

They were very punctual and fixed my issue!! They were very detailed and I really appreciate the work. If I have any problems in the future, I will be giving them a call. They also let me know that I have a 5 year warranty!!

Thanks for the work!!

I generally do not write reviews for companies unless I am satisfied with them. I did, however, feel slighted by this company today and chose to write this review to provide honest feedback for them in their client interactions and for anyone potentially seeking them for service.

Our initial call with Right Away was easy ad prompt. I had a plumber come out and then after reviewing the costs and problems, decided to use them because of their initial quick response. I scheduled the earliest appointment which was to be today.

This afternoon, less than two hours before my scheduled time, I received a call from not the plumber or the scheduling manager, but a woman asking me if I wouldn't mind rescheduling. I said no, as I had waited for this appointment, and she said she'd call back trying to make my appointment happen. She then called back to let me know they couldn't, and when I voiced my upset at their lack of scheduling priorities or awareness, she said there was an emergency and that took precedence (although not in those words, Celene was in my opinion very curt and rude and lacking esteem for the clientele).

While I do realize sometimes emergencies happen on a companies end as well, I do not appreciate when I am made to feel like other people's plumbing issues are more important than mine, especially when I did my due diligence to schedule in a timely manner. Not only that, but to have it be so last minute to get the notice didn't allow me the day to look for other alternatives.

Sometimes businesses don't go out of their way to keep to their schedules or to their word, or try to find a creative solution to scheduling conflicts. For example, while I can understand that a plumber is delayed at a previous job - if it was my company, I would then ask that plumber to do a later day that day and work the next job nonetheless to try to take care of all the customers on that date that were promised time. I do not appreciate Right Away Plumbing, who I chose partly because of their namesake, delaying my services because they lack awareness of a customer's needs.

I am waiting for Tony the manager to call me back - if I hear anything positive from this company I will update my review. For now, I do not recommend this plumbing company.

Mike and Kevin were nothing but fantastic to work with. When I had an emergency to get my house pipes thawed out, they were very responsive and came to my house within the hour. They listened to what I had to say and they took care of the problem. I would highly recommend them!

Well they say 3rd time is the charm....we had two other companies to repair our plumbing issues and they were unsuccessful however this place came out and got their hands dirty. They new exactly what needed to be done. Very down to earth people and very knowledgeable about their business.. thank you for your service's

Adam and Hector were the best. I had to have a gas line moved and the original person that came out said they couldn’t do the job without tearing up my cabinets, they were able to install a new line in a timely manner and without destroying my whole kitchen. Strongly suggest these guys for all your gas needs. Thanks again guys

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.