Best Septic System Installation in Chicago IL

Andrew (tech 2729) was quick and efficient at solving our issue. He was very knowledgeable and gave us some good tips for the future. We’ve used roto-rooter a couple times and have had positive outcomes each time.

Great service. Highly recommend for anyone looking for a professional plumber. Will be using them again if needed.

5 Stars!

The plumbers were responsive and did a great job handling a tricky plumbing issue for us. We were worried but they managed to save the day for us. The plumber showed up on time and gave us a fair price.

Excellent company to call if you're looking to find a reputable licensed and insured Plumber in Chicago or the surrounding suburbs.

This company serves a HUGE portion of northeastern Illinois and has a great team to handle all of your plumbing needs.

They dont just handle emergency plumbing services in Chicago, but they also handle your everyday plumbing service calls like a leaking faucet, a running toilet and even sewer backups in your basement!

If you need any type of plumbing service performed in Chicago or the Chicagoland area I highly recommend giving them a call. They will take care of you!

I generally do not write reviews for companies unless I am satisfied with them. I did, however, feel slighted by this company today and chose to write this review to provide honest feedback for them in their client interactions and for anyone potentially seeking them for service.

Our initial call with Right Away was easy ad prompt. I had a plumber come out and then after reviewing the costs and problems, decided to use them because of their initial quick response. I scheduled the earliest appointment which was to be today.

This afternoon, less than two hours before my scheduled time, I received a call from not the plumber or the scheduling manager, but a woman asking me if I wouldn't mind rescheduling. I said no, as I had waited for this appointment, and she said she'd call back trying to make my appointment happen. She then called back to let me know they couldn't, and when I voiced my upset at their lack of scheduling priorities or awareness, she said there was an emergency and that took precedence (although not in those words, Celene was in my opinion very curt and rude and lacking esteem for the clientele).

While I do realize sometimes emergencies happen on a companies end as well, I do not appreciate when I am made to feel like other people's plumbing issues are more important than mine, especially when I did my due diligence to schedule in a timely manner. Not only that, but to have it be so last minute to get the notice didn't allow me the day to look for other alternatives.

Sometimes businesses don't go out of their way to keep to their schedules or to their word, or try to find a creative solution to scheduling conflicts. For example, while I can understand that a plumber is delayed at a previous job - if it was my company, I would then ask that plumber to do a later day that day and work the next job nonetheless to try to take care of all the customers on that date that were promised time. I do not appreciate Right Away Plumbing, who I chose partly because of their namesake, delaying my services because they lack awareness of a customer's needs.

I am waiting for Tony the manager to call me back - if I hear anything positive from this company I will update my review. For now, I do not recommend this plumbing company.

Came early same day as I called, super professional very quick, answered all my questions on how to maintain following the job! Thank you

Pablo and his crew we absolutely wonderful to work with. We had a full renovation of a bathroom and it looks excellent. We would highly recommend Pablo and crew!

Unfortunately, this businessman is very selective with his work and very expensive. After the first time he came out to my home which was for an emergency pipe repair in the middle of the night, I called him again to come to my home and give me an estimate and explanation for water collecting around the bottom of my toilet. One he was done inspecting and had told us how much he was going to charge, I told him that my husband and I would have to discuss the issue as his estimate was a lot of money and we were not prepared to make that kind of financial commitment at the time. A couple weeks later, my husband and I found ourselves in another emergency situation as our main sewer line had collapsed and was causing sewage water to back up into our bathtub. He answered the phone and responded that he could not help us at that time and was busy working on another project. I found another company, figured out a way to cover my expenses and did not press the issue. We again had other projects that we needed done after that so I reached out to Mike via text several times. He never had the decency to respond. This to me is extremely poor customer service and a man that is too greedy to take care of his customers. Shame. We had over $8000 worth of plumbing work done. Be cautious with this plumber as he does not take care of his customers.

We used Thomas to identify the source of water back up and leak. This led to a major sewer repair which they addressed in a timely and professional manner. I recommend Thomas and his company for your sewer and drain needs.

Avantel Plumbing installed a new sump pump in my basement and did a great job. Their team was efficient and left the work area clean. I would highly recommend them for any plumbing needs.

Victor was very patient and knowledgeable. He took time to listen to my plumbing issues and was able to come out the next day to help. I would definitely recommend his services to anyone!

Marcus came to my house and rodded my mainline and opened it then installed s new delta faucet Marcus did a great job. This company is the best