Best Septic Tank Repair in Chicago IL

We had multiple problems and the team took care of them. The team was very supportive, truly tried to help, and were all very professional. The work was done on time and clean up was great. Even though several free services were provided, to be honest, we felt the project was pricey. It is likely that any reputable provider would charge a similar amount, but we would be less than honest, if we weren't surprised at the cost. Finally, truly evaluating this type of work can only be done after a period of time. In that regard, we appreciate the work guarantees.

The dispatcher from 24 HR Emergency Plumber Chicago INC sent a friendly and courteous technician who to me seemed very experienced. He provided me with all the information I needed to know and proceeded to execute the project to perfection. The dispatcher from 24 HR Emergency Plumber Chicago INC sent a friendly and courteous technician who to me seemed very experienced. He provided me with all the information I needed to know and proceeded to execute the project to perfection.

Plumber was due 11-3; he arrived at 3; he left at 3:18. He was rude and arrogant. I was quoted a price for an hour of service; he added on $40 for a nut or bolt that he used. You live and learn; I will not use this service again.

I generally do not write reviews for companies unless I am satisfied with them. I did, however, feel slighted by this company today and chose to write this review to provide honest feedback for them in their client interactions and for anyone potentially seeking them for service.

Our initial call with Right Away was easy ad prompt. I had a plumber come out and then after reviewing the costs and problems, decided to use them because of their initial quick response. I scheduled the earliest appointment which was to be today.

This afternoon, less than two hours before my scheduled time, I received a call from not the plumber or the scheduling manager, but a woman asking me if I wouldn't mind rescheduling. I said no, as I had waited for this appointment, and she said she'd call back trying to make my appointment happen. She then called back to let me know they couldn't, and when I voiced my upset at their lack of scheduling priorities or awareness, she said there was an emergency and that took precedence (although not in those words, Celene was in my opinion very curt and rude and lacking esteem for the clientele).

While I do realize sometimes emergencies happen on a companies end as well, I do not appreciate when I am made to feel like other people's plumbing issues are more important than mine, especially when I did my due diligence to schedule in a timely manner. Not only that, but to have it be so last minute to get the notice didn't allow me the day to look for other alternatives.

Sometimes businesses don't go out of their way to keep to their schedules or to their word, or try to find a creative solution to scheduling conflicts. For example, while I can understand that a plumber is delayed at a previous job - if it was my company, I would then ask that plumber to do a later day that day and work the next job nonetheless to try to take care of all the customers on that date that were promised time. I do not appreciate Right Away Plumbing, who I chose partly because of their namesake, delaying my services because they lack awareness of a customer's needs.

I am waiting for Tony the manager to call me back - if I hear anything positive from this company I will update my review. For now, I do not recommend this plumbing company.

Mike and Ryan excellent service for my sewer drain and rotting out

I contacted PSP regarding an issue with my sump pump. Pablo was able to arrive the same day and quickly diagnosed and fixed the problem. He is very knowledgeable and also clearly cares about the work that he does. He explained everything that he was doing and gave me a few suggestions to help prevent problems in the future. He also left the work area clean an tidy, which was much appreciated. Definitely recommended!

My tenants in Chicago woke up one morning with no hot water, a few months ago, and Mike came to examine the problem within a couple of hours. He was professional, courteous, explanatory and rectified the situation.
A week ago, free of charge, he came to my place in the suburbs and adjusted my backup sump pump. Because of his complimentary service and advice I've been reading, online, about the importance of a primary and secondary sump pump. I will always patronize this business for my plumbing needs & highly recommend that others follow suit.

I recently used Avantel Plumbing to install a new water softener in my commercial building and they did a great job. They were knowledgeable, efficient, and left the work area clean. I would definitely use their services again.

Victor helped me unclog my bathroom drain ! He was very helpful and patient. He was on-time and very reasonably priced. Victor told me to store his number on my phone in case of other emergencies. I really enjoyed working with Plumbing123 and highly recommend them !

I would not recommend using their service for several reason and based on a recent experience I had with them:
1. The person who came to my place to help with rodding the main sewage was rude and unprofessional.
2. Although I already told him the problem and the fact that the way to get there is through the street main basin, he came over and charged me the consultation fee of 100$ just to confirm what I already told him.
3. They are not honest. He told me the city would not allow using the main basin at all and would fine me 50k$ if we do so. I called Evanston Building Department the next day and they said they usually don’t have any problem with that as long as they get a call and be informed.
4. They are not good at what they do. He didn’t check to see what the other options would be to rod the pipe. He just wanted to get the 100$ and get out ASAP. I called another company an hour later, the evaluated the sewage system in detail and determined a way to get the job done and fixed the issue on the same day (on the weekend).