Best Root Removal in Chicago IL

Our plumber, Nail, was helpful in explaining why our sewer backed up and what we might do to prevent it in the future. I trusted his judgment and did not feel like he was trying to charge us an arm and a leg.My only complaint is that it took Roto-Rooter all day to get someone out to our house and only when I called to complain that no one had arrived within the 4 hour time frame given to me, did they finally contact Nail who was the on-call person.

Showed up right on time. Nick and Mike were friendly and offered suggestions on how to avoid a leak in the future. He also pitched the pipe so it will drain clear in the future.

First Chicago was responsive and professional, quickly responding to my request for a quote, answering my questions and getting the work scheduled. They also did a great job of walking me through the work they did at the end of the day. I would certainly call them again for future work.

5 Stars all the way!!! I called Rob, last spring, to see about options for some kind of flood control for my basement. I liked that he offers several different options depending on the individual situation. Though I knew I would probably hire Rob after our first phone conversation - he doesn't come out for free estimates. He actually cables the sewer line to locate everything pertaining to the job. I brought him in last - since I knew my sewer line needed some rodding anyway.

I talked to 5 different companies, 4 of which gave me detailed estimates. My instincts were correct to hire Rob. He came out with John on a Saturday to do the evaluation and rod our line. They thoroughly explained everything with our current systems and the best solutions. We decided to go with a 'modified overhead sewer system. The basement drains, toilet, and washer/dryer are no longer connected to the city sewer line. They now drain into an ejector pit which pumps the waste water up to the main stack. Sewer will never flood my basement. I think there needs to be 6 feet of water outside in order for gravity to push the sewage up to my first floor..

Rob called with the estimate 2 days later - gave me the price $6000. After talking to the other companies, I was ready to pull the trigger on this one. Great news was they could start tomorrow.

They showed up on time ready to work (Jermaine and Ed). Friendly and hardworking. Worked all day excavating the basement floor. After 1 or 2 days we talked to Rob about having some rough in plumbing so we can build a bathroom down there. They threw that in for $1500 and also moved my Hot Water Heater and added an extra floor vent. This was a big job and every one of the workers were first rate - Jermaine, Ed, John, Luke, and of course Rob. Job took 5 days.

Communication with Tom, in the office, was also pleasant.

Excellent job by all of them - I couldn't be happier. And they finished a couple of days before our first big rain - I slept easy that night.

Thanks Rob! Hope to see you soon - we want to upgrade some of our old plumbing lines and of course get started on that bathroom.

Great service experience

These guys were super fast and very professional. Chase and Adan rock!

We were having issues with our sewer line and it had gotten pretty bad. My sister called two plumbers to come over for estimates. The first took a really fast look, said he worked in the area all the time and knew what to do, gave an estimate and wanted to start digging asap. Thankfully we waited for Bert to come over the next day to give an estimate! He was thorough and explained absolutely everything and answered every question. He set out the plan with us and made sure everything was done right and also made sure to have all of the proper permits before starting the job. The work was complete within the week and we are so happy we found someone we truly feel is trustworthy and honest. We’ll have him back for other projects soon! Highly recommend!

Great service, they arrived on time and toilet installation went well, they were in and out and got the job done! Highly recommend. Will use them for any future plumbing needs.

John and guys were great would highly recommend them

They came.

Great communication throughout the project!

good