Best Grease Trap Replacement Services in Chicago IL

This company is absolutely horrible. Around 11 PM on Friday, I noticed that my bathroom sink was heavily leaking water into the wood cabinet below it. I looked for a 24 hour plumber with good reviews and came across this company.

The reviews are wrong.

Upon calling the first time, I was told that due to policy, the company will only speak to the owners of my rental. I contacted my landlord who kindly reached out to the company.

Since it was late at night, an answering service was managing the calls. The answering service told my landlord that they were treating my leak as an emergency, and would dispatch someone immediately. They also told my landlord that the plumber would call me directly.

I waited a half-hour before calling the answering service again myself and asking for a report. I hadn't heard from the plumber and nobody had arrived. The service said they would reach back out to the person dispatched and have them call me with an ETA immediately.

After waiting another 15 minutes I called again, informing them that I never received a called about the ETA. They said, somewhat frustrated, that it's only been 15 minutes and I should wait longer. They also said that, since they are only an answering service, there is nothing else they could do to help me.

I fell asleep around 12:30 and woke up 1:30, still with no ETA and no plumber. My sink was still leaking profusely and I had soaked two towels (multiple leaks made the water difficult to catch in buckets).

I called the company again and a different woman from the answering service picked up. I told her it had been hours and I hadn't been contacted or visited by the plumber. She gave me the same old message: she will contact dispatch and ask them to call me about the ETA, but there was nothing else she could do and she had no other information.

I went to sleep. Woke up at 6 AM. A plumber never arrived and I did not have any missed calls from the company or an associated plumber...and my sink was still heavily leaking.

I called a different company and they arrived immediately.

This is how this company treats emergencies. Don't use them. They are awful.

Hot water heater went out and we called Roto-Rooter Plumbing. They dispatched a technician to our home and he was at our door in 45 minutes, during rush hour I might add. He was professional and courteous of our home and even covered his shoes to not track in any dirt from outside. We ended up needing a new water heater which was installed same day. My wife and are very happy with them and will recommend them to friends and family.

Thanks for supporting the Bears! Best plumbers in the world!

I just moved into a house and notice water on the kitchen floor. I googled plumbers and chose this company because of the reviews. Everyone was saying how knowledgeable and friendly they were. I experienced Mannie and I must tell you he is the best! I felt like I’ve known him for years and he is so knowledgeable. He explained everything to me, mind you he came for my kitchen sink but gave me tons of information from how to keep pipes clear and flowing to thermostat settings, weather proof doors to hot water heater longevity. This man is the bomb! All I can say I have a new plumber for life! Thank you Zuniga!

Mike and Miguel came out and replaced my P-Trap. They did an excellent job, they were very professional, cleaned up after themselves left no dirt behind at all. and got the job done in a timely manner. I will definitely use their services again for any plumbing needs. I highly recommend this company to anyone looking for a plumber.

Always honest and good at what they do!

I recently used Avantel Plumbing to install a new water line in my home and they did a fantastic job. They were prompt, courteous, and completed the job to my satisfaction. I would definitely use their services again.

Very responsive, very fast install, and at a great price. They use very high quality brands of water heaters (Bradford White) that last a long time, so they don't cut corners. I highly recommend Sam, will absolutely work with him in the future for future plumbing needs.

You can't do better than this. Great up-front honest service.

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