Best Clogged Sewage in Chicago IL

Brett did a great job. Explained everything before he started and answered all questions I had. Very thorough in unpluging the clog. If I ever need help again, I would ask Brett be the one to come.

I have used Apex for many years. They are very professional, knowledgeable, trust worthy and neat. No clean up when they are finished. I totally recommend Apex on all merits.

Needed to get drain in basement cleared. They did a very good job at a reasonable price.

I called at 6:30am and received a live response. I was given an arrival time and they were prompt which I appreciated very much because I work overnight. Mike and Carter were very professional and gave me great service. The water heater was installed without any issues and they cleaned up after the work was done! I will use this company again and highly recommend them!!

Helped me out big time with a backed up sewer / flooded basement. Thanks!

Good service but no communication

Couldn’t understand the problem in my kitchen, until the pros showed me where it was clogging. Fixed the kitchen drain line.

We had a kitchen sink backup in our ground-floor condo unit on a Sunday evening. The plumbers arrived within an hour and routed the drain twice with no success. While one of them tried a third time, the second went down to the building garage to listen at the point where the common drain attaches to the sewer. Sure enough you could hear and feel the rodding knocking about in the pipe. But still no luck clearing the drain. They offered to return the next day with a truck to jet the line at a cost of $1800. We signed the proposal but since the pipe is a common drain we reviewed the situation Monday morning with our condo management company. They have a designated plumber and also noted that the cost to the association would be far less. So we cancelled the jetting but paid out of pocket at Sunday evening rates for the work of the two plumbers we had engaged from Captain Rooter. The next day the association's plumbers appeared at our door with the same type of power rodder fitted with a 75-foot cable and corkscrew end. They successfully cleared the clog. They asked about the plumbing job of the previous evening and thought possibly the Captain Rooter equipment cable was too short. In fact, the plumbers on Sunday had some dialog between them about the rodder on their truck having been switched - not by them - to one with a shorter cable that was missing a corkscrew at the tip. So in the end we are left with a distinct feeling that Captain Rooter arrived with equipment that wasn't adequate for the task, and then offered a jetting alternative at a price that seems far above the average for our area. Jetting vs rodding is a debatable issue but in our case the management company decided to begin with normal rodding. While the Captain Rooter guys were professional, personable, and worked hard for the hour they spent on our drain, the experience for us was a costly disappointment.

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.