Best Water Heater Replaced in Chesapeake VA

Called to schedule appointment due to problems with A/C installed by RS Andrews. When making the appointment, I advised the customer service rep that number in the computer was not a good number and gave her the correct number since I had changed numbers since the installation of the unit. Told I had an appointment between 5 and 9 pm today. Stressed the importance due to the fact I had respiratory problems. Heard nothing and decided to call to check at 8 pm. Was told they had called and were not able to reach me because the number was disconnected. I told her I told the rep this morning the correct number and she had recited it back. Still an hour left in the appointment window I have but now she said they had to reschedule for the morning. Poor customer service when your rep does not input correct information but the customer pays for it.

My water heater burst and my property management company put the work order in to Mr. Rooter. Jennifer was very prompt in getting me scheduled for the next day once they got approval to replace the water heater. Sam responded out the next morning to replace the water heater not knowing it had burst the night before as they had previously quoted replacing it due to leaking. He was very professional and took his time to make sure everything was done properly. I sincerely appreciate their customer service and workmanship as this was a stressful ordeal and knowing the job was done correctly made it so much better.

Dave Richardson's Plumbing Company is a very professional, knowledgeable, personalable, and caring company. I recently moved to Chesapeake and chose Dave, best choice I have made in a very long time. To make a long post short,, he was the perfect choice. I will use Dave for every plumbing need and will refer him to everyone. Quality, quality, quality. Thank you Dave!

Tony and son has done many repairs at my home. He is very knowledgeable, kind and dependable! Best around! Would refer him to anyone I know.....highly recommend....

Absolutely 5 stars. Our condo association had an emergency and after being told it would be a week by 3x other plumbing companies, Dan came out within 45 minutes of calling and got us repaired properly. Can’t recommend Rob Bertolino Plumbing enough!!

Had an issue with the shut off valve to my toilet and they came fast and fixed the issue in no time. The plumber was friendly and knowledgeable. The person on the phone was friendly as well which is more than I can say for some of the other plumbers I called.