Best Drains Sinks in Chesapeake VA

We had a pinhole leak in one of our pipes located in our crawlspace. I called another company this past Wednesday, diagnosed the issue when they came in on a Thursday, but could not fix it until Monday because they were booked. I called Ali-cor and the lady over the phone gave me an early schedule for today (Friday). Brandon and Michael arrived early, were very professional, and were very efficient addressing the issue, plus they charged for a very reasonable price. I very highly recommend this company.

They are certainly transparent about cost, and the technician I met with was prompt and polite.Now to the negative: I called because my tankless water heater is installed improperly, causing some inconsistency in it's operation. I was already aware that the problem was electrical, and I said as much on the phone AND to the technician. I also said that what I wanted (I said this several times) was to get the system that is currently in place up to speed if at all possible. I was told that I would have to have it re-wired, and have my breaker panel modified (it IS possible to fix the one I already have).$170 later, I have a quote for a whole new larger system, installed. The price quoted to me is the highest end of average, according to another company I have called, and it is for the larger system, which I also said I am not interested in. I feel like they could have at least saved me the trouble by asking for a model number and pictures, which is all that the technician did the day of his visit. I had to actually call them 2 days later to get my quote sent to me, because they forgot to send it.When I reiterated the course of action I'm interested in on the phone, all they wanted to do is repeat the reasons for their recommendation, without allowing me any say in the cost-benefit decision of which option fits my needs (I do not need a larger system: I am in a one story home less than 2k sq feet, and even the improperly installed system I currently have fits my needs, it just has quirks).I don't think it's intentional deception, just maybe too large a business to put much thought or energy into actual customer care or relation.

It was great. Everything got done on the weekend.

One Stop is great! Mr. Sessoms is a great plumber. His staff is great

Roto-Rooter Plumbing 🪠 provided an outstanding service to my home.My Service Technician Will Ross was very professional and extremely knowledgeable about my Electric Water Heater replacement and required yearly maintenance that we need to perform. Thank you for this very in-depth information to help our family make a decision.Great job 👏 !! Thanks again.

We had a small snafu with the City of Norfolk for my business. Some regulatory paperwork for a backflow valve got misfiled under the wrong address. Needless to say, it became a bit of an event when the Office of Cross Connections came in and wanted to shut off the water. Fortunately, AT Large was very responsive and handled the situation professionally, courteously, and promptly.

Mistakes happen, paperwork can get misplaced, etc. The important thing is making it right and being dependable when time is of the essence.

Thank you for making what could have been a bad experience a good one!