Best Water Heater Installation in Chesapeake VA

Water supply to house had a leak, next to driveway. City said we had to fix it. Sean had someone at our house that day to identify the problem. They left us a tool so we could turn the water off and on as needed since the leak was running up our meter. They fixed everything the next day. They had to break up part of driveway and dig deep to get to the pipe. Then they replaced the bad section of pipe, sealed everything, and fixed the driveway. Only charged us the lowest price they estimated. They did the job quickly and efficiently. They easily could have charged more. Sean also took the time to explain what was done. Sean fixes Johns plumbing is a great company, with professional, courteous people, and is hands down the only number I'm calling for help in the future.

Almost a year later, and the repair is still perfect. We had a different water problem today, and Sean was able to come out today, identify the problem and fix it right away. Still the best, thanks Sean!

About a month later. How's this for a Christmas nightmare: 500 miles from home, wake up Christmas morning 2018 to find a voicemail from my neighbor that our driveways are flooded and it looks like it's coming from my yard. I call Sean fixes Johns assuming I'll be leaving a message. It's early Christmas morning after all. Instead, I reach Sean himself. I explain the problem and he comes to my families rescue. Christmas is saved. He personally drives to my house and shuts off the water. Knowing that my family will be back in town in a day and we'll need water, he gets everything repaired before our return. To top it off, he charged me NOTHING because the new leak was near the old leak from a month ago, so he ruled it a warranty claim. He knew I was out of town. If he was unscrupulous, he could have told me anything and charged me a lot of money, but he is an honest man who cares about his customers. Sean is my Go-To-Guy forever.

For me i felt i got a fast response and they were able to do the job quickly. The cost was a bit higher than others and the job area was left a bit dirty since boots were used inside the tub to fix the drain. Other than this he got the job done and I would probably contact them again if I need something done quickly.

Really pleased with the service. Got very quick call back response. Scheduled for same day service. Found the problem quickly and told me my options. Efficient and professional. Will call if future issues arise and will recommend.

Prompt, knowledgeable service. Informative, polite and comfortable. Thanks Jim!