Best Water Heating in Chesapeake VA

Have used for water tests last few years for sprinkler system. Always prompt, professional. Definitely recommended.

Buds was very prompt and professional. From the no pressure sales tactics, to the very knowledgeable salesman Steven M. They gave us options on replacement units and provided us the necessary time to ask all questions either that day or over the next few days. Once we made the decision to go with them they put us in the schedule and a week later they showed up at their scheduled time exactly. They didn’t have other calls to go to before or after us they were designated that day for our new HVAC install. They cleaned everything up after they finished and conducted a brief training and walk through of the system! They then promptly the very next day sent us the confirmation of the product warranty registration. I truly believe in a world that is only trying to get the most amount of money for the least amount of work. Buds remembers what’s most important and that’s their customers! I highly recommend Buds as we have tried Michael and sons and A1 with disappointment abounding. When other companies don’t appreciate your business Buds will.

Service is fast & dependable. The prices are more then fair & the staff is extremely professional. Would not hesitate to call again if the need arises.

I have a hundred year old house in Ocean View with all of the troubles that accompany older structures. These guys came out and did a great and efficient job on clearing tree roots from my sewer line. They are courteous, professional, and I like them so much I am going to ask them to do a larger repair job on the line to prevent the problem in the future. I dislike not doing work on my home myself because I am almost always disappointed in not only the quality of the work but the ineptitude and lack of care with the work that is done. A.B Parker & Son reminded me that there are still some good people out there that I CAN trust to do a good job. Thank you, Mark and the gentleman who accompanied you!

Rob and company have done several jobs for me. Both large and small. Never crosses my mind whether a job is within his scope of work. Never a need for a call back, or warranty work. Would highly recommend to any of my friends or family.

I have used this company many times for various plumbing issues at my commercial buildings. They never let me down. Fast service, they do a great job & the techs are knowledgable & polite.

BEWARE!!! I called A-1 because I had seen their ads, had the magnet with a $50 off coupon. While they were quick to respond, on a Saturday, the technician, James, was here 15 - 20 minutes, changed a hot surface ignitor, and charged me $619 ($669 before the coupon!). He did not tell me the price before installing the ignitor, but did offer to take it out if I didn't want it.
I called on Monday, and John, the Service Mgr., called me back. He was trying, but he was ineffective in communicating with me, and apparently had no authority. He said he was looking at the paperwork, and that James should not have installed the part without telling me. He also said I was gonna call you, because I'm not sure your problem is fixed anyway. James tells me you have some yellow flames which might mean a bigger problem.
I responded so not only have you overcharged me, but now you tell me the problem might not be fixed? (By the way, there was no other problem.) I believe the intent was to try to sell me a new system. I told John we would discuss that after he addressed the fact that I was charged $619 for a $20 part and 20 minutes labor. John said he would speak to James and call me back. It has been over 2 weeks, I have called twice, and no call back.
John told me during our original conversation that A-1 charged me the flat book rate. He would not break down the parts and labor for me, telling me to read the back of the service paper. Further, he told me that new customers pay a more expensive rate than return customers.
This company puts a lot into marketing, complicated web site, etc., at the customer's expense. They arrive promptly and clerical staff are courteous. HOWEVER, WHEN THERE IS A DISPUTE, THEY DO NOT MAKE IT RIGHT. THEIR PRICES ARE INSANE. I HAVE CALLED 3 OTHER COMPANIES AND HAVE BEEN QUOTED BETWEEN $250 AND $350 FOR THE SAME SERVICE, ON A SATURDAY.
Don't be taken in by the American in the name, as I was. Price gouging all the way.

They are aware of details needed, for the job. They seem fair, in prices.

Not even willing to look at their past work if its over 1 year..