Best Residential Heating And Air Conditioning in Charlotte NC

Plumber came and fixed the drain in no time. Told me tips on how to prevent more clogs and how to clean up after dirty water had gotten underneath the cabinets.

Job-Replacement of two exterior panels ($7395.00) plus tax. Customer service was horrible. Nate-Master electrician and helper left the job on Day 2 at 1:55 said he had to go on another job at which point my electric was out 32 hours due to this service. This company will follow-up with a lot of excuses as to why they fail in ethical and professional standards. Debbie the office worker was really great at making excuses and did not offer solutions. It appears that their pattern is getting the job, showing up on day 1 ; then leaving the job while you wait for another three days for them to return to complete proposed work. I decided to fire this company from the rest of my outstanding work. Their Ethical and professional practices were not a good fit. Michael from the office was an empathetic listener and help me contact the county to get the passed inspection number so that my electric service provider could restore my power. I hope my assessment provides the next customer with a knowledgeable base to make an informed decision. And I hope that this company READ this review and improve on their work procedures and policies, so that customers can have AT least an average experience

After having a few questions after my service the owner called me directly to address any of my concerns. He even sent out another technician the following day to make sure that everything was in order. Thanks for caring about your customers.

Thanks to Robbie we were able to correct an issue with a shower drain that had been installed incorrectly by the original plumber. He was responsive and clear with what would be needed to correct the problem. Grateful for their timeliness and professionalism.