Best Preventive Maintenance Services in Charlotte NC

Overall experience was ok but there were some things they need to work on. Then technician, although very nice, could barely speak English. There was a lot of lost in translation that happened. I do feel like I was overcharged for what needed to be done but that's what I get for not knowing how to fix something myself. The job took over 2 hours to complete because the technician had to make 2 trips to Lowes when the whole job probably could have taken less than hour so that was a little irritating. The main thing that bothered me and the reason for the 2 stars is I was quoted one price at the start of the job and then they tried to charge me $125 more at the end. They only needed one part from Lowes that was $22 and they were trying to charge me $109 for that part??!! I told them that there was no way I was paying that. I made them charge me the quoted price and that was that. Again, everyone was nice but because of the overcharging act they tried to pull at the end, I will never call them again nor recommend them.

Amazing job!! Aiden was very professional and friendly. Our problem was complex and he found where the issue was and made the extensive repair. Very affordable, I will definitely use them again.

This was our second experience with Travis Crawford and it was excellent both times. The staff is professional and very knowledgeable. We enjoyed the Plummer who came out to deal with an emergency clogged drain. He gave us great tips to ensure we keep everything running smoothly going forward. We appreciated his honesty and friendliness. We will definitely use this company for our future needs.

Great job and the remodel looks awesome

Good experience overall!

Referred by home warranty company.Claim was in emergency status due to heat index. Took 4 days for them to get out and another 2 days before they sent diagnosis to warranty company. When they finally got around to providing the info to warranty company it conflicted with what I was told from the tech that came out. Warranty was denied based on info they provided. Personally paid for a second opinion and denial has since been reversed. Customer service is non existent. Would NOT use again. Also filed provider service complaint with warranty company.