Best A C Unit in Charlotte NC

Anthony was very friendly and made us feel comfortable with him. He is very thorough. working on the drain, even let us see through the camera to see how it should work. cleaned up behind himself good and left with a smile. We would definitely use Ben Franklin again! Thanks for a great jobJeannie (patricia)

On time, had everything with him to repair and replace without multiple appointments.

Garrett was absolutely awesome, he knew his stuff and was an absolute pleasure to work with. I loved the fast response time of the company. As I called same day and they had someone out within 3 hours of me calling. I have never had such expedient service before with a highly knowledgeable professional. They have won my business for life.

Travis and team are the absolute best in the business! Came out even when they were closed, and brought my original HVAC system back to life! Highly recommend! Rate 11/10

Washing machine line clogged, after another company “serviced?” the same issue back September. Sidney did a thorough job and proved the line was truly cleared by being blasted with the clogged material evacuating back out of the pipe…..responding with humor & ensuring the laundry room was spotless after the episode. Sidney was honestly a pleasure to spend time with. He explained everything in detail, even provided a “free quick tip” on a toilet bowl minor issue and engaged with my 2 young sons who were excited to have a “repair man” in the house. Sidney enrolled us in the service program which outperforms our existing HVAC only program. While we certainly hope our HVAC/plumbing needs are few & far between we feel secure having Morris Jenkins as our provider………& we honestly hope Sidney is our technician every time help or service is needed.

Never came by to give me an estimate