Best Sprinkler System in Albuquerque NM

With a garage flooding, I found Central Plumbing Heating and Cooling online and based on the reviews called and was able to get same day appointment. They lived up to the high ratings. Excellent service and good rates. Thanks for the help.

They were not nice, condescending and 600 + dollars more than all the other plumbers I called for the job. From the word hello, you could talk they didn't care whether I did business with them. Since they were the first call and not knowing if this was as good as it gets in town, I remained kind. Fortunately it wasn't. I contacted 7 other companies and none of them were even close to cost and none were rude. Busy, but not rude.

I've used this business previously with no problem. This time, I'm afraid it's been quite different. I called Plumbing Express LLC, because our hot water recirculating unit was not working properly. Stacy came out and stated we needed a new unit. I inquired what the cost would be, and she didn't know. She went to a local big box hardware store to pick up a new unit and called to say they had one. She asked if I wanted her to get one. I inquired about total price, with installation and she estimated $300. Once the product was installed, the amount then became $455. I spoke with Stephan Williams, the owner, and told him I was not willing to pay that kind of mark-up on the product. He said that as a small business owner, he needed to have that kind of mark-up. I told him that was not what I was quoted, and I would not pay it. He brought the price down to $375. THEN, the new product did not work, and some of our lights on the same breaker went out simultaneously with installation! We had an electrician out to verify nothing was wrong with the outlet or our electricity in general. Since then, I've called Plumbing Express LLC repeatedly and have left a plethora of messages with staff and on voice mail requesting a new unit be installed. I have handled myself cordially and patiently. It has been WEEKS, and NO RESPONSE from Stephan Williams to have a new unit installed. I am in the process of checking with the NM Licensing Board and intend to file a formal complaint if this situation is not rectified immediately, and I am taking other legal measures to handle this problem. I wish it had not come to this. Extremely frustrating experience, and I'm afraid I can no longer recommend this business at all.

Great business and friendly people that love to help

He did a great job fixing my broken pipe under my house, I don't understand why I had to pay $75.00 dollars for laundry. Isn't it his job to go under homes to fix broken pipes?But I am pleased with his job.