Best Bathtub Drain Cleaning in Albuquerque NM
Friendly people and professional staff thank you for your work, love the ac and heater unit and water bottle.
7900 Jacs Ln, Albuquerque, NM 87113
Robert called before he arrived and arrived on time, after scheduling the appointment before 8AM, he arrived around 8:27AM, very impressive response from scheduling and the service tech. He tried his 6-foot snake, after I mentioned my 3-foot snake didn't clear the clog. He was unsuccessful, so he tried using the cleanout, which didn't work, so he used a camera to find a root intrusion, in the flange, from my toilet to the main sewer line. He had to remove the toilet and use the machine to clear the line. After clearing the line, he confirmed the line was clear, including adding toilet paper, to make sure the paper could pass the root intrusion. I appreciated frequent updates with every troubleshooting step. He provided a rough estimate of $2500 to break the foundation and replace the flange, to prevent repeat root intrusion. [UPDATE] Within 24 hours my shower pan failed to drain and the toilet in the same bathroom stopped draining, however the next morning, both were working ok. I called to document in my profile.[7/5/23 UPDATE] Same toilet, same symptoms, over 100-degree heat and a >30-foot tree roots searching out water appear to have infiltrated the sewer drain again. I managed to clear the blockage with my own auger, however the toilet was still not flushing properly. I called and learned they have aligned their previous $75 clogged toilet rate to their $135 drain service rate, which is still less than the competition. They were able to schedule an appointment for the same afternoon. Greg arrived with trainee Jaylynn. Both were professional, providing frequent troubleshooting updates and finished exactly 1HR from arrival time. They repeated the same auger attempt and realized the blockage was clear from the toilet side, as the water would drain, still not flushing correctly. They used the 80-foot snake, from the sewer clean out and the toilet still wasn't flushing properly. Greg diagnosed the problem as the dual-flush mechanism and suggested replacing it, $10 parts, although they charge $129 for the labor, so suggested replacing the 12-year-old toilet or the part. I really appreciated not being upsold to additional services, nor spending more time than necessary to provide the advice. I will continue to use and recommend this company.
4300 2nd St NW, Albuquerque, NM 87107
Second plumbing emergency, second time I called Whitehorse, second time he came quickly, did a great job, and charged a very reasonable price. This time I sent him a picture of the broken pipe under my kitchen sink. He was able to go to the parts store and get the correct pipe before even coming to my house. I am an extremely satisfied customer and will definitely call Whitehorse Plumbing for ALL future plumbing jobs. I can’t speak highly enough of this plumber. Thank you!!
Albuquerque, NM
Called around noon for a leaking issue with my outdoor faucet that hooks up to my swamp cooler. Got a same day appointment, and Miguel & Cameron were here right at the beginning of the appointment window. They got my old faucet replaced quickly and with a smile. Appreciated the prompt response and the friendliness of the guys.
Albuquerque, NM